The Solution Architect drives pre-sales efforts by designing and delivering commercially sound, multi-tower IT solutions. This role works closely with sales and cross-functional teams to shape deals involving cloud, managed services, and IT transformation, ensuring alignment with client objectives and financial success.
Responsibilities
- Lead the architecture and ownership of large, complex, multi-tower solution designs throughout the sales cycle.
- Collaborate closely with sales teams to influence deal scope, structure, pricing, and value proposition, not just support them.
- Coordinate cross-functional teams across sales, consulting, product, finance, legal, and delivery to develop competitive solutions.
- Facilitate client workshops to gather requirements and design solutions that meet business goals and commercial constraints.
- Develop and deliver persuasive solution narratives and business justifications to both technical and executive audiences.
- Design commercial frameworks and pricing models for IT outsourcing, managed services, cloud, and transformation engagements.
- Support post-sale transition by ensuring clear handoff, documentation, and knowledge transfer to delivery teams.
- Create and refine client-facing materials, including proposals, presentations, and solution assets, often from the ground up.
Requirements
- Proven experience in a pre-sales Solution Architect or similar role at an IT services provider or managed service provider.
- Successfully closed 10 or more IT outsourcing, cloud, or transformation deals with $50 million or greater total contract value.
- Demonstrated ability to lead or support large-scale, complex IT transformation, managed services, or cloud engagements.
- Strong understanding of complex sales cycles, including financial, contractual, and business considerations.
- Broad technical expertise in data center, hosting, hybrid cloud, and managed services environments.
- Familiarity with pricing strategies, multi-year financial models, and deal economics.
- Ability to communicate effectively with C-suite executives and influence decision-making at senior levels.
- Skilled in analyzing technical, financial, and contractual challenges with strong problem-solving capabilities.
Nice to Have
- Experience with public cloud platforms such as AWS, Azure, or GCP, and hybrid cloud architectures.
Tech Stack
AWS, Azure, GCP, hybrid cloud, data center, hosting, managed services, IT outsourcing, cloud transformation, DevOps, BC/DR, network, security, End User Services
Benefits
- Unlimited Paid Days Off
- Three health insurance plan options
- 401k with company match
- Dental, vision, short and long-term disability, life and AD&D insurance, and flexible spending accounts
- Family Forming Benefit covering fertility, adoption, and surrogacy
- Paid leave for childbearing and parenting
- Education Reimbursement, Student Loan Assistance, or 529 College Funding
- Wellness program
Compensation
Estimated $151,000 to $205,000 annually. Includes equity grant under the Associate Equity Appreciation Program based on role. Sales incentive plan applicable.
Work Arrangement
Hybrid — flexible and remote work supported; in-person presence required during key phases of sales pursuits and client engagements.
Team
Operates in a pod model paired with another Solution Architect, closely aligned with a dedicated sales leader.
- Honesty
- Reliability
- Curiosity
- Collaboration
- Passion
Additional Information
- Client-facing role with up to 40% regular travel.
- In-person attendance is critical during key deal phases and client engagements.
- Bachelor’s degree in a technical field or equivalent practical experience required.
- Industry certifications and professional accreditations are advantageous.
- Minimum of 15 years of professional experience, including at least 10 years in IT outsourcing or cloud-managed services.
