Alpha Financial Markets Consulting is looking for a Solution Architect to join our Enterprise Performance Management (EPM) Managed Services team. In this role, you will be the hands-on expert responsible for keeping our clients' Anaplan environments running smoothly. This support-focused position centers on long-term client engagements where you will own day-to-day model maintenance and serve as a trusted point of contact.
What You'll Do
- Serve as the primary point of support for existing client Anaplan models on long-term managed services contracts
- Receive and triage client tickets, resolving logged bugs and delivering incremental model enhancements
- Troubleshoot and maintain Anaplan models to ensure accuracy, stability, and performance
- Deliver UI and dashboard improvements as clients request changes and refinements
- Record and track progress across all support activities in the appropriate project management tooling
- Partner closely with client stakeholders to understand needs and translate them into practical Anaplan solutions
- Support model maintenance activities including data integration, security configurations, and workspace management
- Contribute to internal knowledge sharing and best practices within the EPM practice
What We're Looking For
- 4-6 years of hands-on Anaplan experience, with a focus on model support, maintenance, or managed services
- Anaplan Model Builder certification, Level 1 or above
- Experience working in a ticket-based/support environment
Nice to Have
- Anaplan Model Builder certification, Level 2 or 3 strongly preferred
Technical Stack
- Anaplan
Team & Environment
You will be part of the Enterprise Performance Management (EPM) practice and the EPM Managed Services team.
We believe in empowering client teams to be change agents and driving sustainable transformation through collaboration, insight, and execution excellence.
