NWN Carousel is hiring a Solution Architect to provide sales support and project engineering services. You will analyze client needs, design systems, generate proposals, and maintain strategic relationships with our partners.
What You'll Do
- Act as the key technical advisor and manage the technology evaluation stage of the sales process.
- Lead as the Sales Engineer from the presales process through solution implementation.
- Support the Sales Team in requirement identification, solution design, and customer presentations.
- Attend onsite customer meetings multiple times a week with local sales representatives.
- Perform discovery support, on-site or remote, to capture environmental details.
- Architect cost-effective, reliable, and supportable audio visual designs based on client needs and best practices.
- Develop detailed Scopes of Works for Audio Visual Projects.
- Create and modify documentation, SOWs, line drawings, Bill of Materials, and Site Surveys.
- Articulate technology and product positioning to both business and technical users.
- Identify technical issues for assigned accounts to ensure complete customer satisfaction.
- Demonstrate continued technical education through vendor and industry certifications.
- Deliver technology training to Sales teams and customers as requested.
What We're Looking For
- A Bachelor’s degree in computer science or a related field is strongly preferred; an equivalent combination of education and relevant work experience is required.
- 2-4 years of experience in a technical leadership role on small to medium projects in integration or support services.
- 5 or more years of experience in Professional Audio-Visual design and expertise in Immersive Solutions.
- Programming experience with AMX, Crestron, or Extron.
- Experience in Cisco, Zoom and Microsoft Team Room design.
- 3+ years of Sales or Solution Engineer experience in Audio Video.
- Experience with AutoCAD and/or Visio.
- Experience in provisioning QSC, BiAMP, and/or Shure Audio Processors.
- Excellent time management and client interface skills.
- Working knowledge of Visio.
- Vendor-specific certifications in the Audio Visual Industry (e.g., AVIXA CTS, CTS-I, CTS-D, Crestron, Extron, BIAMP, Shure, QSC).
- Video conferencing and/or Immersive solution certifications.
Nice to Have
- Knowledge of IP Communications, Networking, Security, End User Computing, Virtualization, and Data Center solutions.
- Working knowledge of integrated and non-integrated Video Collaboration systems.
- Experience or strong working knowledge of multiple videoconferencing platforms.
- Ability to embrace direction and vision and work effectively within that scope.
- Involvement in Industry Councils or User Groups.
- Experience with structured project management methodologies.
- Experience working with solution design, job costing, and quality planning.
- Experience developing or writing technical sales documents.
- Experience working in a project or team environment.
- Ability to develop and deliver management presentations.
- Experience with the Microsoft Windows platform, including Word and Excel.
- Able to architect and design detailed configurations for complex Communications Systems.
- Able to assess and monitor a complex network to ensure service is provided as designed.
- Strong attention to detail, highly organized, and self-motivated.
- Excellent verbal and written communication skills.
Technical Stack
- AMX, Crestron, Extron
- Cisco, Zoom, Microsoft Teams Rooms
- QSC, BiAMP, Shure
- AutoCAD, Visio
Benefits & Compensation
- Medical, dental, and vision plans.
- Health Savings Account (HSA) and Flexible Spending Accounts (FSAs).
- Income protection through disability and life insurance.
- 401(k) with company match.
- Unlimited PTO.
- Paid company holidays.
- Hybrid/remote work.
- Paid bonding leave for eligible employees.
- Employee discounts.
- Access to an Employee Assistance Program (EAP).
- Accident, critical illness, long-term care, and hospital indemnity coverages.
- Legal and identity theft protection.
- Pet insurance.
- Supplemental life insurances.
- Referral bonuses.
- Charitable donation matching.
- Allowances for eligible roles.
Work Mode
This is a remote position.
NWN is an Equal Opportunity Employer: NWN provides equal employment opportunity to all employees and applicants for employment free from unlawful discrimination based on race, color, religion, gender, age, national origin, disability, veteran status, marital status, sexual orientation or any other status or condition protected by local, state or federal law.
