J.S. Held LLC is hiring a Software Operations Engineer to ensure the health, performance, and reliability of our enterprise applications built on Azure, .NET, and Angular. This role blends application support, troubleshooting, quality assurance, and light development to improve and stabilize our systems. The position is flexible and may be remote or hybrid.
What You'll Do
- Troubleshoot and resolve Tier 2/Tier 3 issues across .NET applications, integrations, APIs, and Azure services.
- Perform root cause analysis on backend services, Azure Functions, Logic Apps, web apps, and SQL databases.
- Monitor application health and performance using Azure Application Insights, Log Analytics, dashboards, and workbooks.
- Execute functional, regression, and integration testing, and support UAT cycles for application updates.
- Validate Azure deployments, configurations, and environment health in partnership with DevOps/Infrastructure teams.
- Deliver small enhancements, bug fixes, refactoring, and API debugging within the .NET codebase.
- Support release management activities, including pre- and post-release validation and documentation.
- Identify opportunities for automation, monitoring improvements, and operational efficiency using Azure services.
What We're Looking For
- Mid-level experience (approximately 3–5 years) with .NET and C# in production environments.
- Hands-on experience supporting applications on Microsoft Azure, including App Services, Azure Functions, and Logic Apps.
- Strong troubleshooting and root-cause analysis skills across APIs, backend services, and SQL databases.
- Experience with Azure SQL / SQL Server and writing or analyzing T-SQL queries.
- Familiarity with application monitoring and diagnostics using Application Insights, Log Analytics, and Azure Workbooks.
- Experience executing functional, regression, and integration testing, including support of UAT cycles.
- Ability to debug .NET applications using the IDE, logs, traces, and tools such as Postman or Fiddler.
- Strong documentation and communication skills.
Nice to Have
- Experience with end-to-end test automation using Playwright or Cypress.
- Familiarity with Azure API Management.
- Exposure to CI/CD pipelines using Azure DevOps or GitHub Actions.
- Experience performing small enhancements, bug fixes, or refactoring within an existing .NET codebase.
- Ability to write or maintain operational scripts using PowerShell, C#, or similar automation utilities.
- Interest in automation, monitoring improvements, and operational efficiency initiatives within Azure environments.
Technical Stack
- .NET, C#, Angular
- Azure, Azure App Services, Azure Functions, Azure Logic Apps, Azure SQL, Application Insights, Log Analytics, Azure Workbooks, Azure API Management
- SQL Server, T-SQL
- Playwright, Cypress
- Azure DevOps, GitHub Actions
- PowerShell, Postman, Fiddler
Team & Environment
This is a cross-functional operational engineering role working closely with development, DevOps, infrastructure, and business teams.
Benefits & Compensation
- Flexible work environment allowing employees to work remotely, when needed
- Flexible Time Off policy
- Medical, Dental, and Vision Insurance
Work Mode
This is a hybrid position.
J.S. Held is an equal opportunity employer that is committed to hiring a diverse workforce. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
