ICUC, a Dentsu Creative company, seeks a Social Media Content Specialist to become a vital part of our community management team. In this role, you will act as an extension of our global client brands, moderating their digital spaces and fostering meaningful connections.

What You'll Do

Moderate and respond to comments across clients' social channels using their unique brand voice.
Write thoughtful, engaging content to spark conversations and drive audience engagement.
Ensure online communities remain safe, respectful, and aligned with client-specific guidelines.
Escalate critical issues, insights, or emerging trends to the internal team as needed.
Deeply understand client brand strategy, tone, and target audience to represent them authentically.

What We're Looking For

Demonstrated, high-level proficiency in English AND Hebrew OR Finnish OR Thai OR Arabic OR Turkish, with strong cultural awareness.
Exceptionally strong written communication skills (spelling, grammar, clarity) in English AND one of the listed languages.
You currently live in the USA and are legally authorized to work here.
Open and available to work two of three listed shifts, any day—including weekends.
Professional experience managing social platforms, specifically moderating and engaging with communities.
Proven ability to write for brands and adapt tone for different audiences.
Thorough knowledge of the features and best practices for all major social media platforms.
An organized, reliable individual with excellent customer service instincts.
Fast, reliable internet connection with no data restrictions.
An active Facebook account.

Nice to Have

You’re personally interested in the content you’ll be moderating, whether it's tech, retail, food, or hospitality and tourism.

Benefits & Compensation

100% remote from day one—and always will be.
Be part of a creative, supportive, and fast-moving team.
Work with exciting global brands.
Be part of a culture that values real people.
Flexible hours: full-time (32-40 hours/week) or part-time (24-32 hours/week) available.

Work Mode

This is a fully remote position. You must be located within the USA, with the role specifically open to candidates in Minnesota and remote areas.

Dentsu is committed to providing equal employment opportunities to all applicants and employees without regard to race, color, national origin, sex, sexual orientation, gender identity, age, pregnancy, ancestry, physical or mental disability, marital status, political affiliation, religious practices and observances, citizenship status, genetic information, veteran status, or any other basis protected under applicable law.