Jabil is looking for a Site Reliability Technician to join our Cloud Test Software Development team. You will contribute to the daily operations and development of the Cloud Test Platform Infrastructure deployed at multiple production facilities worldwide. This role provides first line response to production issues, ensures high levels of performance and reliability, and supports maintenance and expansions.
What You'll Do
- Provide first line response to production issues including outages, end user performance, change management, and monitoring.
- Improve the efficiency and usability of production test infrastructure and applications.
- Ensure all site test infrastructure software and hardware is maintained with the latest updates.
- Provide sustaining support and maintenance for the manufacturing server (L10) and rack (L11-L12) level test software and infrastructure.
- Support the site’s current test infrastructure as well as future expansions planning, deployments, and assembly.
- Maintain manufacturing server and rack test infrastructure documentation of installations, upgrades, and management.
- Communicate manufacturing test infrastructure enhancements and provide insights based on site operations and uptime challenges.
- Support manufacturing test incident response, analysis, and corrective actions for site operations.
- Participate in closed loop analysis/responses to factory test failures.
- Perform scheduled preventive maintenance on the test infrastructure, including MDF, IDF, and SUT TORs.
What We're Looking For
- Experience in programming/scripting languages: Python, Java, BASH.
- Understanding of Linux fundamentals: CentOS/Ubuntu.
- Familiarity with hardware and API solutions for controlling, managing, and stressing L10 devices (servers, network, storage SSDs, NVMe): IPMI, Redfish, mprime, FIO, Linpack, ptugen, memtester.
- Experience with leading edge networking systems, hardware, software, and protocols including enterprise ethernet datacenter switching/routing L1, L2, and L3 (BGP, DHCP Relay, ECMP).
- Experience with networking systems, hardware, software, and protocols including enterprise ethernet datacenter switching/routing (L1 – L3).
- Demonstrated ability to communicate manufacturing test infrastructure improvements and provide leadership with reporting on site performance, uptime risks, and reliability trends.
- 1-3 years of software engineering and/or IT operations and infrastructure experience.
- Excellent verbal and written communication skills.
- Experience working in multi-site and multi-cultural environments.
- Domestic and/or international travel, up to 10%, may be required.
Nice to Have
- Experience with C, C++.
- Familiarity in the creation and configuration (DHCP, PXE boot, nginx) of Virtual Machines (VMs) using VMWare.
- Experience with Arista CloudVision.
- Preferred BS degree in Electrical/Computer Engineering, Computer Science, or related field.
Technical Stack
- Languages: Python, Java, BASH, C, C++
- Systems: Linux (CentOS/Ubuntu)
- Management: IPMI, Redfish, VMWare
- Networking: DHCP, PXE boot, nginx, Arista CloudVision, BGP, DHCP Relay, ECMP
Team & Environment
You will be part of Jabil’s Cloud Test Software Development team and report to Management.
Benefits & Compensation
- Medical, Dental, Prescription Drug, and Vision Insurance with HRA and HSA options
- 401K Match
- Employee Stock Purchase Plan
- Paid Time Off
- Tuition Reimbursement
- Life, AD&D, and Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Pet Insurance
- Adoption Assistance
- Annual Merit Increases
- Community Volunteer Opportunities
Work Mode
This position is onsite.
Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.
