Seattle, United States of America Remote (City) USD 170,000 - 215,000 Yearly

Supio is hiring a Site Reliability Engineer

This role is responsible for ensuring the reliability and scalability of an AI-powered platform serving law firms. The engineer will lead deployment processes, automate infrastructure, manage monitoring and incident response, and deeply integrate DevOps practices into engineering workflows. Success requires balancing operational rigor with rapid iteration in a high-autonomy environment.

Responsibilities

  • Lead daily, weekly, and emergency release cycles, designing deployment workflows that are safe, repeatable, and fully observable.
  • Manage GitHub collaboration standards including branching models, pull request protocols, merge rules, and automation via GitHub Actions.
  • Design and maintain robust AWS infrastructure, implementing comprehensive observability through logs, metrics, and distributed tracing, and serve as first responder during incidents.
  • Develop scripts, services, and automation tools to streamline deployments and increase confidence in release processes, actively using and refining AI-generated code for production use.
  • Contribute directly to codebases when necessary, building internal tools or resolving deployment blockers, supported by strong software engineering fundamentals.
  • Support global development velocity by working off-hours as needed to unblock offshore engineering teams.

Requirements

  • 3 to 6 or more years of experience in Site Reliability Engineering, DevOps, or infrastructure roles with direct responsibility for production systems.
  • Began career in software development and continues to engage in coding as part of the role.
  • Proficient in Bash, Python, TypeScript, and Postgres SQL, with the ability to write and maintain scripts and services.
  • Experienced operating in AWS environments, including hands-on work with EC2, Lambda, RDS, IAM, and VPC networking.
  • Skilled in managing GitHub workflows, with proven experience using GitHub Actions and automating release pipelines.
  • Comfortable using AI tools like Claude and ChatGPT to generate code, with the ability to evaluate, adapt, and integrate outputs into production-grade systems.
  • Familiar with CI/CD principles and has ownership experience across the full deployment lifecycle.
  • Willing and able to participate in on-call rotations and design systems that balance speed with operational safety.
  • Capable of working independently in fast-paced, ambiguous environments with minimal oversight.

Tech Stack

AWS, EC2, Lambda, RDS, IAM, VPC, GitHub, GitHub Actions, Bash, Python, TypeScript, Postgres SQL, CI/CD, observability tools, logs, metrics, traces, AI tools (Claude, ChatGPT)

Benefits

  • Competitive base salary with meaningful equity compensation
  • 401(k) plan
  • Comprehensive health, dental, vision, and life insurance coverage
  • Flexible time off policy including holidays
  • High-autonomy work culture
  • Regular team gatherings and offsites

Compensation

Base Salary: $170,000 – $215,000 annually. Equity: Meaningful equity included in compensation package. Actual compensation will be determined based on a candidate's qualifications, skills, experience, and geographic location.

Work Arrangement

Local to Seattle or San Francisco. Work off-hours as needed to unblock offshore teams.

Team

Part of an engineering team that collaborates with offshore development teams. Specific team size and reporting structure are not specified.

  • Driven by a strong mission focus
  • Operates with high autonomy
  • Focused on delivering measurable impact
  • Combines advanced technology with deep legal domain knowledge
  • Provides data-driven insights to empower legal professionals
  • Used by leading litigation attorneys

Additional Information

  • Work off-hours as needed to support offshore teams and maintain deployment momentum across time zones.
  • Headquartered in Seattle with an office in San Francisco.
  • Raised $60M in Series B funding in April 2025 led by Sapphire Ventures, with participation from Mayfield and Thomson Reuters Ventures, bringing total funding to $91M.
Required Skills
BashPythonTypeScriptPostgres SQLAWSEC2LambdaRDSIAMVPCsGitHubGitHub ActionsRelease AutomationSREDevOps AWSEC2LambdaRDSIAMVPCGitHubGitHub ActionsBashPythonTypeScriptPostgres SQLCI/CDobservability toolslogs
About company
Supio
Supio is a trusted AI platform purpose-built for law firms, reshaping how data drives impactful outcomes. Our innovative approach blends technology with deep legal expertise, making us a leader in our field. Trusted by top litigation lawyers, our platform has supported over $1 billion in settlements.
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Job Details
Department Information Technology
Category infrastructure
Posted 2 months ago