August Health is hiring a Site Reliability Engineer to help scale and strengthen the foundation of our infrastructure while supporting a product that impacts people's lives. You'll join a small team of thoughtful, mission-driven engineers, working to bring stability, observability, and performance to our systems as we grow.
What You'll Do
- Provide engineering support for our customer support team, investigating and resolving production issues with empathy and speed.
- Monitor infrastructure health through observability tools and metrics, proactively identifying and addressing potential issues.
- Analyze and optimize slow database queries to improve system responsiveness and scalability.
- Tune configuration settings across our platform to improve performance, reliability, and cost-efficiency.
- Build and improve internal tooling to support deployment, monitoring, and developer productivity.
- Bring a thoughtful approach to incident response, root cause analysis, and documentation of postmortems.
What We're Looking For
- 5+ years of experience in site reliability, infrastructure, or backend engineering roles.
- Familiar with modern observability practices and tools (e.g., Prometheus, Grafana, OpenTelemetry).
- Comfortable navigating large codebases and debugging production issues in complex systems.
- You attempt to unblock yourself but know when to bring in help. You communicate well and share what you’ve learned with others.
- You're comfortable participating in team-level discussions, contributing helpful and relevant insights.
- You bring a strong, experience-based point of view to technical discussions, but you're also willing to disagree and commit when needed.
- You respond well to feedback and see it as an opportunity for growth.
- You’re a good verbal and written communicator.
Technical Stack
- Kubernetes, Postgres, RabbitMQ
- Prometheus, Grafana
- Scala, Play Framework
- Typescript, React, Vite
Team & Environment
You will join a small team of thoughtful, mission-driven engineers.
Benefits & Compensation
- Market competitive compensation based on experience and ability, including significant equity option grants.
- Excellent health, dental, and vision coverage.
- 401K.
- One Medical, Talkspace, HealthAdvocate, Teladoc memberships.
- Unlimited vacation days.
Work Mode
This role is open to candidates globally.
August Health is an equal opportunity employer.
