ICON plc is hiring a Site Engagement Liaison

Job Title: Site Engagement Liaison

Company: ICON plc

Role Overview

The Site Engagement Liaison will serve as a communication bridge between clinical trial sites, third-party vendors, and sponsors, fostering strong relationships with key stakeholders at clinical trial sites and contributing to the advancement of innovative treatments and therapies. This role is pivotal in enhancing site engagement and ensuring successful clinical study conduct.

Responsibilities

• Serve as an effective communication 'bridge' between sites, third-party vendors, and the sponsor
• Build and maintain strong relationships with key stakeholders at clinical trial sites, including principal investigators, site coordinators, and research staff
• Monitor site performance metrics and provide regular updates to study teams on site engagement activities and outcomes
• Collaborate with internal teams to develop and implement site engagement strategies tailored to the specific needs of each study and site
• Identify opportunities to improve site engagement and optimize site performance through regular communication and feedback mechanisms
• Provide support and guidance to site staff on study protocols, procedures, and regulatory requirements, ensuring compliance and successful study conduct

Required Qualifications

• Bachelor’s degree or equivalent
• Experience in clinical research and strong working knowledge of Good Clinical Practice
• Fluent in English as well as required language to conduct day-to-day business
• Therapeutic expertise and knowledge of the clinical research landscape; ability to acquire and maintain therapeutic expertise to support portfolio needs
• Strong self-management and organizational skills; ability to manage workload, set personal priorities and adjust as needed
• Travel required (50–75%)

Preferred Qualifications

• Prior experience as a CRA would be an advantage

Benefits

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs
• Competitive retirement planning offerings
• Global Employee Assistance Programme (TELUS Health) with 24-hour access to over 80,000 professionals
• Life assurance
• Flexible country-specific optional benefits including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, and health assessments

Work Mode

Global role with locations in Romania. High degree of travel required (50–75%).

Company Culture

ICON fosters an inclusive environment that drives innovation and excellence. Our diverse culture rewards high performance and nurtures talent. Inclusion and belonging are fundamental to our values. We are committed to a workplace free of discrimination and harassment and are dedicated to sustainable business practices and community support.

Equal Employment Opportunity

All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. ICON is committed to providing a workplace free of discrimination and harassment.