About the Role
The role involves owning end-to-end ServiceNow architecture, guiding development teams, and ensuring platform scalability and performance for complex enterprise implementations.
Responsibilities
- Lead the design and implementation of ServiceNow platform solutions
- Collaborate with stakeholders to define technical requirements
- Ensure architectural alignment with business goals
- Mentor development teams on best practices and standards
- Oversee integration of ServiceNow with external systems
- Drive continuous improvement of platform performance and reliability
- Evaluate and recommend new ServiceNow features and modules
- Support incident resolution and system troubleshooting
- Maintain documentation for system architecture and workflows
- Participate in deployment planning and change management
- Enforce security and compliance standards across the platform
- Optimize system configurations for efficiency
- Lead technical proof-of-concept initiatives
- Coordinate with project managers on delivery timelines
- Provide input on tooling and automation strategies
- Ensure adherence to coding and development guidelines
- Conduct code and design reviews
- Support upgrade planning and version management
- Analyze user feedback to improve system usability
- Develop strategies for scalability and high availability
- Promote reuse of components and templates
- Assist in defining monitoring and alerting frameworks
- Work with operations teams on platform health
- Stay current with ServiceNow ecosystem developments
- Contribute to technical governance processes
Compensation
Competitive salary based on experience
Work Arrangement
Full remote, based in Spain
Team
Distributed team with flexible collaboration across time zones
Why This Role Matters
- This position plays a critical role in shaping the technical direction of ServiceNow implementations.
- The architect ensures solutions are robust, maintainable, and aligned with long-term business objectives.
What to Expect
- You will work remotely with flexibility in schedule.
- Collaboration occurs through digital tools with team members across regions.
- Expect regular engagement with both technical and non-technical stakeholders.
Not applicable
