ONE80 INTERMEDIARIES INC is hiring a Service Support Representative to handle key administrative functions within our operations. In this role, you will be responsible for processing applications and claims, managing incoming mail, and ensuring accurate completion of enrollments based on detailed insurance plan knowledge. You'll join an entrepreneurial culture focused on operational excellence.
What You'll Do
- Know insurance plan details such as eligibility to complete applications, enrollments, or claims accurately.
- Meet contractual department goals by completing daily work within guidelines set by the insurance carrier or the association.
- Work directly with the sales team or insurance carrier when questions arise.
- Assist in printing daily batches of issue packets for new business.
- Assist in getting out-going mail to mailroom daily.
- Process daily carrier decision files for new business.
- Assign incoming mail to correct subgroup within the department.
What We're Looking For
- A high school diploma or general education degree (GED).
- A minimum of 1 year of related operations experience or an equivalent combination of education and experience.
- Proficiency with basic PC skills including Microsoft Office – Word, Excel, and Outlook.
- Attention to detail with a demonstrated ability to maintain a high-level of organization while prioritizing multiple tasks.
- Strong interpersonal skills with a proven ability to interface effectively at all levels within an organization.
Technical Stack
- Microsoft Office – Word, Excel, and Outlook
Team & Environment
You will be working directly with the sales team to support their operations and address inquiries.
Benefits & Compensation
- Compensation: $16.50 - $16.50 Hourly
One80 Intermediaries is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
