i5 Technology Group is looking for a ServiceNow Developer to join our team. In this role, you will assist with ServiceNow implementation, provide crucial technical insight, and design and deliver technical solutions aligned to service management best practices.
What You'll Do
- Configure and customize the ServiceNow system, including workflows.
- Use scripting tools and ServiceNow functionality to create scripts that automate routine tasks.
- Receive specifications from the IT ServiceNow Manager and deliver a product and release that meets the needs presented.
- Load, manipulate, and maintain data between ServiceNow and other systems.
- Develop test plans and deployment for ServiceNow implementation.
- Perform system and integration testing with sample and live data.
- Perform installation and testing of vendor-provided updates and new releases.
- Communicate ServiceNow process, operations, and capability information to all levels of management effectively.
- Perform ServiceNow implementation tasks including custom programming, configuration, integration, and maintenance.
What We're Looking For
- Bachelor's degree or equivalent in Computer Science or a related field (we may consider added experience or related expertise in lieu of a degree).
- 5 years of experience supporting the development, implementation, administration, and configuration of the ServiceNow tool or an equivalent platform.
- Hands-on experience in the IT industry providing ITIL and IT Service Management Solutions in IT Infrastructure with expertise in the ITSM suite.
- Strong working knowledge of various ServiceNow components such as ServiceNow Scripting, Service Desk, Change Management, Incident Management, Asset Management, Problem Management, CMDB, Knowledge Management, and Service Request Management.
Nice to Have
- Certified SNOW Application Developer.
- Experience with Microsoft O365 cloud instances.
- Experience with SCCM package deployment and reporting.
- Experience reading Bigfix reports and assisting with remediation efforts.
- A+ certification.
- SharePoint experience.
Technical Stack
- ServiceNow
- Microsoft O365
- SCCM
- Bigfix
- SharePoint
Team & Environment
You will report directly to the IT ServiceNow Manager.
Work Mode
This position offers a hybrid work arrangement.
