Project Expedition is looking for a Senior Travel Planning Specialist for Custom & Group Tours. In this role, you will design, quote, sell, and support custom travel experiences worldwide, from one-off private tours to large group programs. As part of a fast-growing travel startup, you'll have the chance to make a direct impact and shape your career path.

What You'll Do

Communicate with travel advisors via email and phone using an internal ticketing system.
Work with tour operators globally to build custom and group itineraries.
Create tailored proposals and quotes based on each group's specific needs.
Manage requests ranging from single custom tours to multi-day group programs.
Troubleshoot issues in real time and suggest creative ideas to enhance trips.
Build and maintain tour content, pricing, and logistics for excursions and programs.
Coordinate capacities, schedules, and operational details with vendors.
Keep advisors and operators updated on any itinerary or schedule changes.
Support advisors and group leaders with questions and bookings.
Monitor penalty schedules, cost confirmations, agreements, and deadlines.
Review guest feedback and share insights to improve future programs.

What We're Looking For

Proficient in Microsoft Word, Excel, and PowerPoint.
Excellent written and verbal communication skills.
Ability to multi-task, prioritize, and problem-solve in a fast-paced environment.
Ability to manage changing priorities and meet deadlines.
Strong interpersonal and customer service skills.
Strong analytical capabilities with a high level of attention to detail.
Works well independently and as part of a team.
Fluent in written and spoken English.

Nice to Have

Knowledge of other languages.

Team & Environment

You'll be part of the Custom and Groups team at Project Expedition. This role is great for someone who thrives without a lot of structure, works independently, responds well to change and a fluid working environment, and always tries to find a better way of doing things.

Benefits & Compensation

Annual company bonus of up to $3,000 (based on company targets, with deferred eligibility).
15 days of leave, increasing to 20 days at 2 years tenure.
Company Healthcare Plan with a company contribution of $9,000 and 2 completely covered plans.
401K company plan.
Annual work-from-home budget of $500.
Annual training budget of $250.
TSA Precheck (worth $80).
Annual Project Expedition tour credits of $750.
Employee discounts on thousands of tours and activities.