Requirements
- 5+ years of experience in Customer Success, Technical Account Management, or a similar customer-facing role in B2B SaaS
- 2+ years of experience specifically leading enterprise software deployments where change management and foundational data governance were core priorities.
- 2+ years managing a portfolio of 10+ Majors / Enterprise accounts
- Experience co-owning renewals and contributing to expansion pipeline alongside a sales counterpart
- Experience training or enabling non-technical teams to become data-sufficient.
- Excellent communication skills to influence everyone from a data engineer to a C-level executive.
- Expert-level project management skills and the ability to thrive in an independent and fast-paced environment.
Nice to Have
- Prior experience with digital analytics, product analytics, or adjacent data/experimentation platforms
- Background in consulting, solutions delivery, or implementation
- Experience using Amplitude as a practitioner
Work Arrangement
Hybrid
Additional Information
- The candidates must be located in the EST or CST time zones to be considered for this position
- This role is eligible for equity, benefits and other forms of compensation.
