TCS Education System is hiring a Senior Student Accounts Advisor and Military Benefits Liaison to manage veteran’s affairs educational benefits programs, which comprises the majority of this role. You will serve as the primary contact for these matters, ensuring compliance and supporting military-affiliated students through their educational journey.

What You'll Do

Manage the veteran’s affairs educational benefits programs.
Review and certify veteran and dependent student enrollment to the U.S. Department of Veteran Affairs.
Ensure compliance with the state approving agency for all Colleges within the Community.
Serve as primary contact for Veteran Benefits matters.
Provide accurate and timely reporting and certification to the U.S. Department of Veterans Affairs.
Work with the CNS Fund Source to ensure benefits are reflected properly in the SIS.
Communicate with the Financial Aid Office regarding other aid impacting VA Benefits and Cost of Attendance.
Advise veterans, dependents, and active-duty military on utilizing and attaining VA educational benefits.
Inform benefit recipients of program eligibility and documentation requirements and assist with applications.
Manage term submission of VA students requesting certification and ensure benefit accuracy.
Create materials for Student and Staff presentations related to the Veteran population and benefits.
Maintain current knowledge of all veterans’ educational programs, laws, and regulations.
Inform the state approval agency and VA of new programs, changes, and deletions each academic year.
Prepare and submit yearly state approving agency applications.
Serve as main point of contact to VA officials during annual audits.
Coordinate with University departments to compile requested audit documentation.
Maintain documentation for all veteran students.
Provide all available school records to representatives of the state approval agency and the VA.
Create and maintain Standard Operating Procedures when necessary.
Develop templates for internal use and documentation for certification amendments.
Process and communicate on VA Debt Letters, scheduling refunds back to the VA as needed.
Maintain all VA training requirements to remain eligible as a school certifying official.
Post and reconcile all incoming military and VA related payments with finance, EFT, student ledger, and SIS.
Maintain Tungsten invoicing system for Ch31 beneficiaries.
Assist with AR analysis and reporting.
Back up Sr. Student Account advisors regarding complaints, troubleshooting, ledger review, reconciliation, and regulatory questions.
Contact students when an issue has been elevated from junior staff.
Assist with bad debt, collections, and student holds.