Responsibilities
- Support the Operational & migration activities of mission critical infrastructure of Ensono’s clients, delivering a responsive and exceptional support service for client events and requests.
- Primary role will be to support our existing key client.
- Working with clients on issues, requests related to Projects.
- Working proactively and reviewing high level project requirements and deliverables.
- Lead & guide the team during major incidents & Outages.
- Automation of DBA best practices and collection process.
Requirements
- Excellent understanding of SQL Server Technology (builds, upgrades, patching, migrations, troubleshooting multiple versions of SQL Server)
- Experience with automation using PowerShell or a scripting language is a must.
- Experience of SQL Server database administration in versions ranging from 2008 to current versions.
- Experience of configuring and administering log shipping, mirroring, clustering and Always On availability groups.
- Experience with SQL Transaction replication on complex environments.
- Experience with SQL Performance Tuning and identifying the bottleneck.
- Experience in migrating server databases from on-premises environments to the public/private cloud.
- Excellent understanding of VMware and awareness of Cloud technology
- Excellent technical awareness of IT server infrastructure
- Must have excellent communication skills since working directly with the client is a significant requirement of this position.
- Must have deep understanding of AWS & Azure technologies related to SQL Server.
Nice to Have
- Knowledge of other Database technologies such as Postgres or cloud native databases is desirable.
- Working knowledge of tools, Ansible, Chef, Terraform, Python, Salt, Shavlik is desirable.
- Netbackup, Commvault, Idera SQL Diagnostic manager
- Knowledge of the ITIL framework
- Skills Ability to work independently, analyze the requirement, and provide solutions.
- A ‘client centric’ approach
- Excellent demonstrable English written and verbal communication skills
- Able to communicate in groups with confidence and conviction
- Ability to multi-task and work well under pressure
- Excellent team working skills are essential
- Ability to document processes and procedures in a clear, concise, and logical manner
- Self-starter with the capability to work independently and produce positive results that will keep migration timelines on schedule
Work Arrangement
Hybrid
Additional Information
- At least 7-10 years’ experience in an IT MSSQL support environment