Responsibilities
- Strategic Evangelism: Articulate the value of Wrike’s core workflows (Campaign Management, PPM, Creative Production, etc.) to prospective and existing clients.
- Pre-Sales Excellence: Partner with Sales to navigate complex scoping, conduct technical discovery, and deliver tailored demos that map Wrike’s capabilities to unique business needs.
- End-to-End Implementation: Lead the full customer journey—from initial design and configuration to rollout and adoption monitoring—ensuring a seamless transition and rapid time-to-value.
- Cross-Functional Leadership: Collaborate with Product, Marketing, and Engineering teams to influence the product roadmap and develop short-term workarounds for unique client requirements.
- Mentorship: Act as a workflow expert, coaching junior team members on consulting best practices and technical delivery.
Benefits
- Growth Opportunities: Clear career progression paths with opportunities to advance into senior account management or leadership roles, based on your performance and goals
- Life Insurance
- Long Term Disability Insurance
- EAP
- Health Insurance
- Corporate Pension Plan
- Parental Leave
- Volunteer Days
- Workers Compensation
- Commuter Allowance
Work Arrangement
Hybrid
Team
Structure: high-energy, collaborative team in Japan that sits at the intersection of Sales and Customer Success
Additional Information
- Your recruitment buddy will be Tripti Sachan, Senior Recruiter.
- We lean heavily into Agile and Lean principles to remain iterative and fast-moving.
- Unlike competitors, we focus on deep vertical integration—offering specialized Solution Deployment Packages that solve specific industry pain points out of the box.
