This client-facing position serves as the technical bridge between prospects and internal teams, driving successful outcomes in the pre-sales and post-sale phases. As a Senior Solutions Engineer, you'll leverage deep knowledge of AdTech and marketing technology to consult on identity resolution and data collaboration solutions, ensuring alignment with client objectives.
Key Responsibilities
- Lead technical discussions with both business and IT stakeholders, demonstrating how platform capabilities address specific use cases.
- Develop clear, tailored presentations and solution narratives that communicate technical value in accessible terms.
- Respond to technical sections of RFI and RFP processes with accurate, compliant, and compelling content.
- Act as the main point of contact for technical onboarding, including data pipeline setup, integration support, and troubleshooting.
- Translate client requirements into actionable technical designs and work with product teams to implement them.
- Configure standard offerings within the identity and collaboration suite, ensuring solutions meet functional and operational needs.
- Coordinate with delivery and support teams to ensure smooth rollout of bundled services.
- Document client feedback, technical challenges, and market trends to guide future product enhancements.
- Support business development initiatives with technical insight and solution validation.
Qualifications
You must be able to clearly articulate product capabilities to diverse audiences, from marketing leaders to data engineers. A solid foundation in digital and offline marketing practices is essential, along with the ability to analyze technical requirements and design appropriate implementations. Success requires influencing pre-sales strategy, mastering varied client use cases, and configuring data workflows within the platform. You’ll also need to collaborate closely with engineering and product teams to shape custom solutions within existing development frameworks.
