Responsibilities
- Partner with cross-functional account teams and Atlassian partners to participate in customer discovery to understand the customer's current state, what business problems they want to solve, and map back to the Atlassian platforms and solutions that will get them where they want to be
- Probe for and identify additional opportunities for cross-product/solution expansion
- Continuously investigate, discover, and assess customer pain points
- Be a trusted technical advisor of Atlassian software in the pre-sales process, articulating and showing the customer the value of the software and how it can change their way of working
- Have a broad understanding of full Atlassian solution offerings and paint a compelling story of how they work together to unlock the power of teams
- Lead compelling, tailored value-based demonstrations
- Understand, lead, and guide the customer's technical needs in the sales process to gain buy-in from the customer on Atlassian being the right decision
- Proactively forge strong partnerships with assigned sales counterparts, regularly discussing current and upcoming opportunities and needs, bi-directional feedback on recent engagements, and ways to improve the selling cycle together
- Understand, track and document feedback and competitive intelligence from customers and advocate for customers internally by documenting and sharing with product management and leadership
- Continuously learn, develop and refine your pre-sales and product, solution and platform offering knowledge and sales processes and Atlassian products progress
Requirements
- 5+ years of experience interacting with enterprise customers in a pre-sales capacity
- Excellent communication and strong presentation skills to multi-level audiences
- Unmatched agility to do what it takes to get the job done
- Experience working with the UK public sector
- Strong understanding of government procurement frameworks, security and compliance requirements
- Ability to navigate the commercial and stakeholder landscape of central and local government
- Creative problem solver who takes a consultative approach
- Ability to interpret complex business problems, boil them down into solutions, and collaborate with prospects, partners, and the Atlassian sales team to deliver compelling value-based solutions
- Comfortable in both a business and technical context, interacting with executives or talking shop with strong technical audiences
- Love to learn and continuously grow and challenge yourself
- Open to giving and receiving feedback
- Tolerate failure, love to win, hate to lose
- Passionate about making customers and Atlassian successful
Benefits
- Health and wellbeing resources
- Paid volunteer days
- And so much more (details at go.atlassian.com/perksandbenefits)
Work Arrangement
Hybrid — UK
Additional Information
- Interviews and onboarding are conducted virtually, a part of being a distributed-first company.
- This role requires you to be located in the UK.
- We don’t offer relocation support for this role.
- In line with local law, identity verification (which may include use of biometric data) is a condition of employment with Atlassian for employment fraud purposes.
