About the Role
The role involves building and maintaining a robust platform that powers customer-facing features, ensuring reliability, scalability, and seamless integration across services.
Responsibilities
- Design and implement core components of the customer experience platform
- Collaborate with product and design teams to deliver intuitive user experiences
- Optimize system performance and response times across distributed services
- Develop APIs that support cross-functional product capabilities
- Ensure platform reliability through automated testing and monitoring
- Troubleshoot and resolve production issues in real time
- Contribute to architectural decisions for scalable backend systems
- Maintain clean, documented, and testable codebases
- Integrate third-party services and data sources securely
- Support deployment pipelines and CI/CD workflows
- Participate in code reviews to maintain engineering standards
- Drive improvements in platform observability and logging
- Work closely with data teams to enable analytics and personalization
- Ensure compliance with data privacy and security standards
- Mentor junior engineers and promote technical best practices
Nice to Have
- Master’s degree in computer science or related field
- Experience in advertising or media technology platforms
- Background in personalization or recommendation systems
- Knowledge of real-time data processing frameworks
- Experience with frontend integration patterns
- Familiarity with A/B testing infrastructure
- Contributions to open-source software projects
- Experience mentoring engineers in a technical leadership role
Compensation
Competitive salary and benefits package
Work Arrangement
Hybrid work model with flexibility for remote and in-office collaboration
Team
Collaborative engineering team focused on scalable platform development
About the Team
- This team builds the foundational platform that powers customer interactions across digital products, focusing on speed, reliability, and innovation.
- Engineers work in cross-functional squads with direct impact on user experience and business outcomes.
Technology Stack
- Primary languages include Java and Python.
- Infrastructure runs on Kubernetes with services deployed via CI/CD pipelines.
- Data stores include PostgreSQL, Redis, and Bigtable.
- Monitoring is handled through Prometheus and Grafana.
Available for qualified candidates
