Computacenter is seeking a Senior ServiceNow Technical Consultant to design and build high-quality ServiceNow solutions, providing technical advice and best practice guidance. You will play a key role in delivering implementations based on business requirements, offering technical leadership, and mentoring junior colleagues.
What You'll Do
- Deliver high-quality ServiceNow implementations based on business process requirements.
- Provide advice and guidance on ServiceNow implementation and technical best practice.
- Ensure adherence to coding and design standards and provide technical hand-over documentation.
- Increase application operating efficiency and adapt to new requirements.
- Assist with system testing and UAT.
- Attend and present at customer meetings to understand requirements and assist with knowledge transfer.
- Record, qualify and question customer requirements, even in complex projects.
- Work collaboratively across all ServiceNow Centre of Excellence teams.
- Provide technical design authority and mentor more junior team members.
- Act as technical lead for medium-scale solutions ensuring designs meet customer requirements.
- Act as a role model for colleagues providing guidance around technical and behavioural competencies.
What We're Looking For
- Must hold current UK SC clearance or be eligible and willing to undertake.
- Proven ServiceNow implementation experience, with expertise in at least one of: SPM, ITSM, GRC, IRM or HRSD.
- Over 5 years of experience in similar roles within the ServiceNow ecosystem.
- Proven expertise in multiple areas of the ServiceNow platform, including functionality, database structure, developer APIs, and development tools.
- Proficient in Web Technologies (e.g., JavaScript, SOAP/REST web services, XML & JSON).
- Experience with Software Development Lifecycle in Agile and Waterfall projects.
- Self-managing and capable of working independently or as part of a team.
- Skilled in managing customer expectations.
- Ability to contribute to technical solution designs and provide input into bid, project, and technical documents.
Technical Stack
- ServiceNow
- JavaScript
- SOAP/REST web services
- XML
- JSON
Team & Environment
You'll join an established team of Technical Consultants and Technical Architects at all levels, as part of the ServiceNow Centre of Excellence. Computacenter fosters an inclusive culture where everyone can thrive, feel valued, and truly belong. We operate in a forward-thinking, supportive environment and believe in winning together for our people and our planet.
Work Mode
This role operates in a local-country mode, with locations across UK - Mobile England.
As an equal opportunities employer, we’re committed to ensuring fair and equal access to opportunities for all. Your application will be considered on its merits, regardless of your age, disability, ethnicity, gender identity, or any other characteristics protected by law.
