NRB - Trasys International is hiring a Senior ServiceNow Developer to lead the maintenance and enhancement of ServiceNow solutions for a Major EU Institution client. With a 30-year track record of delivering high-quality solutions and pride in being a trusted partner of EU Institutions, you will join a dynamic global organization. You will work in a collaborative, international environment, bridging technical expertise with team mentorship while delivering innovative ServiceNow implementations.

What You'll Do

Design, develop, and configure ServiceNow applications using platform capabilities such as tables, forms, lists, business rules, client scripts, UI policies, and workflows.
Develop and maintain server-side and client-side scripts (JavaScript, Glide APIs).
Build and customize Flow Designer flows, legacy workflows, and automation solutions.
Create and extend Scoped Applications following ServiceNow best practices.
Analyze the integration of different information systems.
Design and implement integrations using REST/SOAP APIs, MID Server, IntegrationHub, and data sources.
Configure import sets and transform maps for data ingestion and synchronization.
Ensure data integrity, performance, and security across integrated systems.
Configure and customize ServiceNow modules such as HRSD, TA, TD, CMDB, or other enterprise workflows.
Customize service catalogs, record producers, and fulfillment workflows.
Customize the user interface using UI Actions, UI Pages, UI Macros, and Service Portal widgets.
Support Service Portal / Employee Center development and enhancements.
Ensure usability, accessibility, and performance standards are met.
Adhere to ServiceNow development best practices, including upgrade-safe development and scoped-app design.
Participate in code reviews, peer reviews, and platform governance processes.
Implement role-based access controls (ACLs) and ensure compliance with security policies.
Perform unit testing, system testing, and support UAT activities.
Support release management across DEV, TEST, and PROD environments using update sets or CI/CD pipelines.
Troubleshoot and resolve platform issues, defects, and performance bottlenecks.
Produce and maintain technical documentation, including design specifications and configuration details.
Collaborate with business analysts, architects, administrators, and stakeholders to translate requirements into technical solutions.
Provide technical guidance and mentoring to junior developers or administrators.

What We're Looking For

8+ years of experience in IT.
5+ years as a ServiceNow developer or Tech lead.
Good knowledge of architecture best practices and patterns on the ServiceNow platform.
Good knowledge of ServiceNow applications design.
Proficiency in HTML5, Javascript, CSS3 and SASS.
Good knowledge in client-side development of complex applications involving: multi module, Web Components.
Experience on ServiceNow HR domain.
Experience with responsive and adaptive design.
Experience with ServiceNow ATF.