Talentful is looking for a Senior RecOps Manager for a 4-month W2 contract to serve as an embedded partner within a SaaS client's team. You will be a trusted expert, elevating hiring operations by driving process excellence, optimizing technology and AI-enabled workflows, and building scalable programs to enhance recruiter capability, hiring manager effectiveness, and quality of hire.
What You'll Do
- Revamp internal TA resources and enablement by cleaning up, reorganizing, and maintaining playbooks, templates, and guides; create a centralized enablement hub for recruiters and hiring managers.
- Develop and roll out an AI Proficiency Evaluation Plan to ensure TA team members effectively leverage AI tools.
- Monitor, track, and enhance AI adoption to maximize efficiency, accuracy, and ROI across sourcing, screening, and scheduling processes.
- Build and deliver a hiring manager interviewing program, including training and toolkits, to improve consistency, reduce bias, and enhance candidate evaluation quality.
- Launch a Quality of Hire framework by defining metrics, implementing tracking, and reporting on hiring outcomes.
- Evaluate and improve assessment tools, such as CodeSignal, and explore alternatives to ensure role alignment, fairness, and a strong candidate experience.
- Audit and optimize TA processes to improve recruiter productivity, reduce time-to-fill, and standardize best practices.
- Oversee ATS configuration, recruitment tech integrations, and vendor relationships to ensure smooth operations.
- Build and maintain dashboards to track KPIs, provide actionable hiring insights, and inform leadership decision-making.
What We're Looking For
- 5-8 years of experience in a recruitment operations role within an in-house setting.
- Exceptional stakeholder management skills, with the ability to build lasting relationships in short time frames.
- A process-driven mindset with the ability to streamline, standardize, and scale recruitment operations.
- Comfort with recruitment technology stacks, AI tools, and data-driven hiring workflows, plus the curiosity to explore emerging solutions.
- Skill in interpreting data, identifying trends, and translating insights into actionable improvements.
- Comfort operating in a fast-paced, evolving SaaS industry environment and managing multiple priorities simultaneously.
Technical Stack
- ATS
- AI tools
- CodeSignal
Team & Environment
You will be embedded within one of our SaaS clients, serving as a trusted partner directly within their team.
Benefits & Compensation
- Learning & development opportunities
- Flexible working (Hybrid or Remote)
- Healthcare options
- Wellness allowance contributions
- Global co-working access via Deskpass memberships
- Enhanced parental leave
- Retirement plan with matched pension contributions or 401(k)
Work Mode
This role follows a hybrid work model.
As an Equal Opportunity Employer, we do not discriminate on the basis of any protected attribute, including race, color, religion, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
