As a Senior Protection Officer - PRoL with the International Rescue Committee, you will oversee field-level protection activities in Bangladesh, including case management, monitoring, and community-based protection. The IRC is a force for humanity, delivering lasting impact by restoring safety, dignity, and hope to millions.
What You'll Do
- Build capacity, mobilize, mentor, and supervise community volunteers and field staff based on needs assessments.
- Support Protection Officers in identifying protection needs and delivering case management, Individual Protection Assistance (IPA), and referral services.
- Facilitate focus group discussions with refugees, site management, state actors, and service providers on protection concerns.
- Conduct FGDs and KIIs, ensure proper documentation, and accompany field teams to ensure protection monitoring follows standard methodology.
- Liaise with government and stakeholders for program support, including project need assessments, approvals, and monthly reports.
- Ensure protection-related internal and external reporting, including project completion reports, 5W reports, Sitreps, and protection monitoring reports.
- Maintain security protocols to protect sensitive information across all protection programs.
- Supervise Protection Officers to ensure cases are referred and conduct spot checks on referral responses.
- Lead awareness programs and community engagement on different protection concerns in camp settings.
- Work in emergency situations such as cyclones or monsoons in coordination with the team.
- Ensure protection mainstreaming training, support action plan development, and follow up on scorecards.
- Coordinate with partners for service referrals in camp and host community.
- Maintain remote communication with volunteers during access restrictions or emergencies.
- Lead area-specific service mapping and ensure information is regularly updated.
- Contribute to the design and implementation of assessments and evaluations to determine program impact.
- Assist management with procurement plans and purchase requests.
- Prepare volunteer monthly payment requests for finance.
- Submit bi-weekly reports on field protection concerns to the Protection Manager.
- Assist management in preparing monthly and donor reports.
- Engage with the MEAL officer to ensure data quality and support verification.
- Support hiring, supervising, and building the capacity of protection officers and volunteers.
- Provide technical guidance, mentoring, coaching, and capacity building for the protection team.
- Develop and manage capacity development plans based on needs assessments.
- Approve and manage time, attendance, leave requests, and timesheet submissions.
- Hold regular meetings with direct reports and address staff performance issues with HR.
- Maintain open professional relations, promote team spirit, and monitor staff care and well-being.
- Develop and maintain effective working relationships with other programs, partners, donors, government actors, UN agencies, and NGOs.
- Promote and participate in initiatives to build team engagement, inclusion, and cohesion.
What We're Looking For
- Minimum 3 years of experience in protection or a related field.
- Minimum 2 years of supervisory experience.
- Previous experience working with an NGO or INGO is required.
- Experience representing an organization in protection coordination and camp coordination meetings.
- Experience in FD-7, FD-6, need assessment, and monthly CiC reporting.
- Deep understanding of humanitarian protection principles and standards.
- Demonstrated organizational, management, and reporting skills.
- Ability to understand and respond to contextual gender dynamics.
- Ability to work well both within a team and independently, with strong communication skills.
- Ability to work under pressure with competing priorities and deadlines.
- Strong analytical skills with the flexibility, adaptability, and creativity to work in a challenging multicultural environment.
- Experience in success story and case study writing.
- Full professional competency in Microsoft Office Suite, especially Word, Excel, Outlook, and PowerPoint.
- Strong written and verbal communication skills in English and Bangla.
Nice to Have
- Experience with protection programming is preferred.
Technical Stack
- Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
Team & Environment
You will supervise and coordinate field-based Protection Officers and community volunteers, reporting to the Protection Manager.
Work Mode
This is an onsite position based at the Ukhiya Office in Bangladesh.
The IRC is an equal opportunity employer.
