Life360 is hiring a Senior Program Manager - EMEA, a key leadership role within Apiphani's Global Enterprise Operations organization. You will combine strategic leadership, client engagement, and business growth to oversee complex technology programs and expand our footprint.
What You'll Do
- Lead complex SAP, non-SAP and technology migrations, upgrades, consulting and transformation programs from initiation through successful delivery.
- Define project scope, goals, and deliverables that support business objectives and client outcomes.
- Oversee planning, resource allocation, risk management, and stakeholder communication to ensure projects are delivered on time and within budget.
- Provide strategic direction to cross-functional delivery teams to drive alignment and operational excellence.
- Ensure governance, reporting, and quality standards are consistently applied across all engagements.
- Champion best practices in delivery management, quality assurance, and continuous improvement.
- Serve as the senior point of contact for strategic clients, building trusted relationships at executive and operational levels.
- Act as a strategic advisor, identifying opportunities to improve client outcomes and maximize the value of Apiphani's solutions.
- Partner with clients to shape roadmaps and ensure alignment between business goals and delivery strategy.
- Manage overall client satisfaction, issue resolution, and continuous improvement of service delivery performance.
- Collaborate with sales and leadership teams to identify, pursue, and close new business opportunities within existing accounts and new markets.
- Contribute to proposal development, solution design, and pricing strategies to support business expansion.
- Support market entry and growth efforts in a new global region, helping to establish client relationships, partnerships, and delivery capabilities.
- Provide input into go-to-market strategies and regional account planning.
- Mentor and guide ETO and wider delivery teams to foster a culture of accountability, innovation, and customer success.
- Contribute to organizational strategy, including continuous improvement of delivery frameworks, methodologies, and tools.
- Represent Apiphani in client meetings, industry events, and strategic partnerships as a senior leader.
What We're Looking For
- 10+ years of experience managing complex SAP or enterprise IT transformation programs, ideally within consulting or managed services organizations.
- Demonstrated success in start-up or high-growth environments, with the ability to establish structure, processes, and scalable delivery models.
- Cross-sector and cross-functional expertise, with a track record of successfully delivering technology and business transformation initiatives across multiple industries and disciplines.
- Experience in global technology firms or fast-paced, matrixed organizations where cross-regional collaboration and influence are key.
- Proven leadership of multidisciplinary and geographically distributed teams, inspiring excellence across technical and business functions.
- Strong commercial, negotiation, and client relationship management skills with a track record of driving account growth and client satisfaction.
- Strategic thinker with hands-on execution capability; adept at balancing delivery rigor with entrepreneurial agility.
- Excellent communication, presentation, and stakeholder management skills at executive and C-suite levels.
Technical Stack
- SAP
Team & Environment
This role is a key leader within Apiphani's growing Global Enterprise Operations organization.
Benefits & Compensation
- Compensation: €125,000 - €145,000 EUR
- Medical/dental/vision - 100% paid for employees, 50% paid for dependents
- Life and disability - 100% paid for employees
- 401K - 3% contribution, no employee contribution necessary
- Education and tuition reimbursement - up to $50K annually
- Employee Stock Options Plan
- Accident, critical illness, hospital indemnity benefits offered through our providers
- Employee Assistance Program
- Legal assistance
- Paid Time Off - up to 6 weeks per year
- Sick Leave - up to 2 weeks per year
- Parental Leave - up to 12 weeks
Work Mode
This is a remote position open to candidates within the EMEA region.
Life360 is dedicated to creating a diverse and inclusive work environment for all as a fundamental component of our business. We strive to foster an environment of belonging, where every employee feels respected, valued, and empowered. We embrace unique experiences, perspective, and cultural background.
