Remote (Global)

Ethos is hiring a Senior Program Manager

About the Role

Sezzle is hiring a Senior Program Manager to lead our Project Consulting initiatives and serve as the primary point of contact for customer projects. You will be accountable for meeting annual billable targets and ensuring projects are delivered on time and within budget. Join our #HSPGlobalSolutionTeam and help power the next wave of global growth.

What You'll Do

  • Create Project Plans, rollout/transition plans, RAIDS logs, and SteerCo reporting.
  • Forecast Go Live dates to ensure projects Go Live on time and in budget.
  • Liaise with local HSP experts, maintaining good relationships and open communication.
  • Be a Single Point of Contact (SPOC) for customers and lead recurring customer status update calls.
  • Ensure smooth handovers to BAU operations.
  • Partner with Sales, Marketing and Operations leadership to identify sales productivity gaps & prioritize work on key initiatives.
  • Create processes and GAP analysis for customers.
  • Onboard portfolio of clients to HSP for varied projects including Payroll, Accounting, Entity Management, and HR.

What We're Looking For

  • Bachelor’s or master’s degree in business or a related field.
  • 5+ years of proven experience in program and/or project management.
  • Demonstrated expertise in stakeholder management and Change Management.
  • Proven experience leading and managing teams.
  • Strong proficiency in Microsoft Office applications (Word, Excel, Outlook).
  • Industry experience in Payroll.
  • Knowledge of ADP Solutions, their methodologies, and applications.
  • Strong problem-solving skills and ability to work independently.
  • Exceptional verbal and written communication skills.

Nice to Have

  • Knowledge of Accounting, EOR and/or Entity Management, with technical knowledge related to international expansion.
  • Knowledge of Cloudpay and other Payroll vendors platforms.

Technical Stack

  • Microsoft Office
  • ADP Solutions

Team & Environment

You will report to a Line Manager.

Work Mode

This is a remote position open to candidates in the United States.

Required Skills
Microsoft OfficeADP SolutionsProgram ManagementStakeholder ManagementProject ManagementStrategic PlanningProcess ImprovementCross-functional LeadershipCommunication
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About company
Ethos

Ethos is a leading life insurance technology company on a mission to protect families by democratizing access to life insurance and empowering agents at scale. It offers instant, accessible life insurance products with a seamless online process requiring no medical exams.

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Job Details
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Posted a month ago