Life360 is looking for a Senior Program Manager to serve as a key leader within Apiphani's Global Enterprise Operations organization. This highly visible, client-facing role oversees complex SAP and technology programs, drives delivery excellence, and expands the company's footprint in new global markets.
What You'll Do
- Lead complex SAP, non-SAP, and technology migrations, upgrades, consulting, and transformation programs from initiation through successful delivery.
- Define project scope, goals, and deliverables that support business objectives and client outcomes.
- Oversee planning, resource allocation, risk management, and stakeholder communication to ensure projects are delivered on time and within budget.
- Provide strategic direction to cross-functional delivery teams to drive alignment and operational excellence.
- Ensure governance, reporting, and quality standards are consistently applied across all engagements.
- Champion best practices in delivery management, quality assurance, and continuous improvement.
- Serve as the senior point of contact for strategic clients, building trusted relationships at executive and operational levels.
- Act as a strategic advisor, identifying opportunities to improve client outcomes and maximize the value of Apiphani’s solutions.
- Partner with clients to shape roadmaps and ensure alignment between business goals and delivery strategy.
- Manage overall client satisfaction, issue resolution, and continuous improvement of service delivery performance.
- Collaborate with sales and leadership teams to identify, pursue, and close new business opportunities within existing accounts and new markets.
- Contribute to proposal development, solution design, and pricing strategies to support business expansion.
- Support market entry and growth efforts in a new global region, helping to establish client relationships, partnerships, and delivery capabilities.
- Provide input into go-to-market strategies and regional account planning.
- Mentor and guide ETO and wider delivery teams to foster a culture of accountability, innovation, and customer success.
- Contribute to organizational strategy, including continuous improvement of delivery frameworks, methodologies, and tools.
- Represent Apiphani in client meetings, industry events, and strategic partnerships as a senior leader.
What We're Looking For
- 10+ years of experience managing complex SAP or enterprise IT transformation programs, ideally within consulting or managed services organizations.
- Demonstrated success in start-up or high-growth environments, with the ability to establish structure, processes, and scalable delivery models.
- Cross-sector and cross-functional expertise, with a track record of successfully delivering technology and business transformation initiatives across multiple industries and disciplines.
- Experience in global technology firms or fast-paced, matrixed organizations where cross-regional collaboration and influence are key.
- Proven leadership of multidisciplinary and geographically distributed teams, inspiring excellence across technical and business functions.
- Strong commercial, negotiation, and client relationship management skills with a track record of driving account growth and client satisfaction.
- Strategic thinker with hands-on execution capability; adept at balancing delivery rigor with entrepreneurial agility.
- Excellent communication, presentation, and stakeholder management skills at executive and C-suite levels.
Technical Stack
- SAP
Team & Environment
Key leader within the Global Enterprise Operations organization.
Benefits & Compensation
- Medical/dental/vision - 100% paid for employees, 50% paid for dependents
- Life and disability - 100% paid for employees
- 401K - 3% contribution, no employee contribution necessary
- Education and tuition reimbursement - up to $50K annually
- Employee Stock Options Plan
- Accident, critical illness, hospital indemnity benefits offered through our providers
- Employee Assistance Program
- Legal assistance
- Paid Time Off - up to 6 weeks per year
- Sick Leave - up to 2 weeks per year
- Parental Leave - up to 12 weeks
- Compensation: $150,000 - $180,000 USD
Work Mode
This is a global role.
Life360 is dedicated to creating a diverse and inclusive work environment for all as a fundamental component of our business. We strive to foster an environment of belonging, where every employee feels respected, valued, and empowered, embracing unique experiences, perspective, and cultural background.
