Boston, MA Hybrid Employment $161,000 - $213,000 annually

ezCater is hiring a Senior Product Manager, Supplier Platform

About the Role

This role is responsible for shaping the product vision and roadmap for a platform used by food suppliers. The individual will work closely with engineering, design, and operations teams to deliver scalable solutions that enhance supplier capabilities and streamline integration with the broader ecosystem.

Responsibilities

  • Define and prioritize product features based on supplier needs and business goals
  • Collaborate with engineering teams to ship reliable and scalable platform components
  • Lead discovery efforts to understand pain points in supplier onboarding and operations
  • Translate market insights into actionable product requirements
  • Work with data teams to establish key performance metrics for supplier success
  • Coordinate with UX researchers to validate design concepts with supplier feedback
  • Manage end-to-end delivery of product initiatives from concept to launch
  • Advocate for supplier needs across internal stakeholder groups
  • Drive adoption of platform tools through clear communication and training materials
  • Monitor system performance and identify opportunities for optimization
  • Ensure compliance with operational and security standards across supplier interactions
  • Partner with customer support to resolve systemic supplier issues
  • Evaluate third-party integrations to expand platform functionality
  • Maintain roadmap transparency with leadership and cross-functional teams
  • Balance short-term improvements with long-term strategic investments

Nice to Have

  • Master’s degree in a relevant discipline
  • Experience in marketplace or two-sided platform models
  • Background in scaling onboarding systems for external partners
  • Knowledge of restaurant or catering operations
  • Prior success managing technical debt in growing platforms
  • Familiarity with cloud infrastructure and DevOps practices

Compensation

Competitive salary and benefits package

Work Arrangement

Hybrid work model with flexible remote options

Team

Part of the product organization focused on platform scalability and supplier integration

About the Team

The product team works at the intersection of technology and operations, building tools that empower suppliers to grow their businesses. Focus areas include onboarding, order management, and performance analytics.

Impact

Products developed in this role directly affect thousands of food service providers, improving efficiency, reliability, and scalability across the network.

Available for qualified candidates

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About company
ezCater
ezCater is the leading food for work technology company in the US, connecting anyone who needs food for their workplace to over 100,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from recurring employee meals to one-off meetings. For restaurant partners, ezCater helps them grow their business by bringing them more orders and new high-value customers.
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Job Details
Department Product Management
Category product
Posted 3 hours ago