Remote (Global) Full-time

ShiftKey is hiring a Senior Product Manager - Marketplace Integrations

About the Role

ShiftKey is hiring a Senior Technical Product Manager - Marketplace Integrations to own our middleware platform and drive integrations with external systems and partner platforms. You will build a public-facing API ecosystem from the ground up, define the integration roadmap, and work closely with engineering and revenue teams to unlock customer value.

What You'll Do

  • Own the integration roadmap and strategy for our middleware platform and drive integrations with external systems and partner platforms.
  • Clean up legacy and make smart architectural decisions to transition our existing point-to-point connections into a cohesive, public-facing API strategy.
  • Partner with our engineering team to execute the technical vision. Own the API design thinking, data flow mapping, and error handling.
  • Build observability and diagnostic tools so that our revenue teams can self-serve and troubleshoot external partner issues independently.
  • Manage competing interests between internal product priorities and external partner needs, ensuring internal functionality is safely exposed for partner consumption.
  • Define and track success metrics for integrations (adoption, conversion, retention) and collaborate hand-in-hand with Revenue Leadership to ensure delivery against measurable outcomes.

What We're Looking For

  • 5+ years of Product Management experience.
  • Experience ideally within B2B SaaS, Marketplaces, Platform or complex platform ecosystems.
  • Ability to have credible conversations with engineers about API design, troubleshooting, and error handling.
  • Effectively manage stakeholder expectations, and make hard trade-offs to protect the scalability of the platform.
  • Experience working with distributed engineering organizations.
  • A track record of collaborating effectively with external partners and internal leadership.

Team & Environment

Join an ambitious, fast moving product team, giving you massive autonomy to act as a strategic leader owning one of our core product areas. You will work with a dedicated engineering team.

Benefits & Compensation

  • Compensation: $145,000 to $165,000, plus bonus.
  • Inclusive and collaborative work environment where all voices are valued.
  • Comprehensive health, vision, and dental coverage.
  • Benefits begin on your first day.
  • Generous PTO and company-paid holidays, including flexible floating holidays.
  • 100% 401(k) employer match up to 6%.
  • Paid parental leave.
  • Wellness support, including access to mental health resources.

Work Mode

This is a remote position open to candidates located in the United States.

ShiftKey does not discriminate based on race, religion, color, sex, gender, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by applicable law.

Required Skills
Product ManagementMarketplace IntegrationsAPI IntegrationsData AnalysisStakeholder ManagementStrategic PlanningProduct StrategyAgile MethodologiesCross-functional LeadershipA/B TestingUser Experience (UX)RoadmappingPerformance MetricsTechnical RequirementsCommunication
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About company
ShiftKey

Provides innovative digital transformation solutions to governments and international organizations on four continents.

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Job Details
Category product
Posted 21 days ago