Responsibilities
- Build the end-to-end product vision and roadmap for the whole customer experience for new programs, delivering a clear and contextual financial health experience that meets users' needs and conversion.
- Contribute to a multi-year product strategy, informed by trends, partner and internal capabilities, and consumer insights. Your strategy should differentiate Experian's value proposition and guide long-term user and outcomes.
- Champion product management by establishing measurements tied to business and consumer impact and aligning teams toward measurable goals.
- Build the product roadmap, from discovery to launch and iteration, including user research, experience design, feature prioritization, engineering execution, testing, go-to-market, and funnel optimization.
- Be a product contact for implementation, working directly with internal engineering teams and third-party partners to scope and deliver features that meet requirements and enhance platform capabilities.
- Advance Experian's end-to-end customer experience, ensuring seamless integration into the broader Experian.com and mobile app ecosystem—extending users' personal finance journey based on evolving customer's needs.
- Infuse regulatory and partner requirements into all aspects of product delivery, setting business and compliance standards for each innovation in the personal loans space.
- Embed by defining scalable processes, setting standards for product performance, and ensuring readiness for ongoing operations and support.
- Partner with Marketing and Growth teams to develop go-to-market plans that attract users with loan or savings intent and increase engagement among current members.
- Use Measurements that measure product performance, customer impact, and delivery efficiency—optimizing to accelerate time-to-market.
Work Arrangement
Remote (Worldwide)
Team
Reports to: Senior Product Manager – D2C CX Domain
Additional Information
- This is a remote position.
- Experian is proud to be an Equal Opportunity and Affirmative Action employer.
- Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success.
- Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age.
- If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
