Zello is looking for a Senior Product Manager to be a hands-on product leader who excels at identifying problems, driving complex initiatives, and raising the bar for product thinking. You will own core product areas end-to-end, ship high-impact initiatives, and be a trusted thought partner in ambiguous phases, all while contributing to our mission of connecting people in times of crisis.
What You'll Do
- Own one or more core product areas end to end, shaping vision, strategy, and execution.
- Ship several high-impact initiatives that scale across users, teams, or systems without sacrificing quality.
- Be a trusted thought partner in early, ambiguous phases of work, helping define the right bets before execution begins.
- Connect near-term initiatives to a longer-term product arc, clearly articulating what each bet unlocks next.
- Influence priorities beyond your immediate scope by framing tradeoffs and clarifying strategic implications.
- Push hard on understanding the right problem and the underlying 'why' before committing teams to execution.
- Lead large, complex initiatives from early ambiguity through launch and impact measurement.
- Think in systems and sequences—understanding how smaller bets fit into a bigger picture and what should come next.
- Use data and customer insight to challenge assumptions and change minds, not just validate existing plans.
- Conduct customer discovery and field visits to identify high-impact opportunities where we can deliver outsized value.
- Partner deeply with Engineering, Data and Design to solve technical and product problems day to day.
- Ship more while maintaining a high bar for quality, judgment, and long-term product health.
- Help other PMs clarify problems and sharpen their thinking through coaching and collaboration.
What We're Looking For
- 7+ years of Product Management experience.
- Experience ideally in B2B SaaS and enterprise environments.
- Experience operating in scale-up contexts, shipping products as systems and teams grow.
- Strong strategic instincts with the ability to zoom out for context and zoom in to drive execution.
- Proven ability to operate autonomously on large, ambiguous, high-impact areas.
- Problem-driven with clear, structured thinking and strong product judgment.
- Track record of taking hard problems from start to finish while maintaining quality.
- Strong communicator with engineering partners, able to reason through technical tradeoffs.
- A multiplier for the product organization through influence, mentoring, and example.
- Comfortable with regular travel, approximately once per month, to support customer engagement and cross functional collaboration.
Nice to Have
- Experience building products across Android, iOS, backend, and web.
- Familiarity with hardware-adjacent integrations or complex system dependencies.
- Experience with mobile-first, multi-platform, or AI-powered products.
- Using AI tools or platforms to be more effective in product work.
Benefits & Compensation
- Competitive pay.
- Equity with significant upside.
- Benefits designed to encourage healthy and well-balanced employees.
- Flexible schedules and time off.
- Sabbatical after every five years of service.
- Ping-pong table and free snacks.
Work Mode
This is a hybrid position based in Austin.
Zello provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
