Responsibilities
- Gain a thorough understanding of nonprofit realities, including funding volatility, staff burnout, compliance constraints, and multi-persona workflows.
- Begin with problems rather than features, clearly articulating user and business pain, distinguishing root causes from symptoms, and framing opportunities effectively.
- Develop a coherent strategic narrative that connects market context to customer problems and the product roadmap.
- Sequence work thoughtfully, delivering thin-sliced early versions to reduce risk and accelerate learning.
- Evaluate when AI is genuinely additive versus when rules-based logic or analytics are sufficient.
- Design human-in-the-loop workflows for high-stakes use cases such as grant applications, reviews, and approvals.
- Clearly articulate data and model needs, edge cases, and failure modes.
- Define and align on a clear product North Star, pairing features with both leading and lagging indicators.
- Lead through influence, partnering early with Design, Engineering, Customer Success, and Go-to-Market teams, and navigating disagreements productively.
- Conduct post-launch reviews to assess impact and guide iteration.
Benefits
- 100% covered health, dental, and vision insurance for employees (50% for dependents)
- Generous PTO, including parental leave
- 401(k)
- Company laptop and home-office stipend
- Bi-annual company retreats
Work Arrangement
Hybrid — Oakland, CA
