TetraScience is seeking a Senior PreSales Solutions Architect to join our team in Germany. In this role, you will act as the primary technical leader for scientific end-users, designing and delivering impactful solutions for pharmaceutical and biotech customers. You will bridge the gap between business objectives and technical execution, understanding the needs of scientists and R&D IT analysts to accelerate ROI and ensure long-term project success.
What You'll Do
- Be the primary technical point of contact across strategic accounts.
- Engage across the lifecycle from presales to delivery to accelerate adoption.
- Manage technical health and risk.
- Conduct strategic planning and stakeholder management across sales, product management, and engineering teams.
- Provide sales enablement and growth support.
- Build deep and wide technical and science senior relationships.
- Deeply understand customer scientific data and AI architecture & goals.
- Provide proactive, prescriptive technical guidance as a trusted advisor.
- Drive adoption & success plan execution.
- Conduct regular technical reviews and identify risks & recommend optimizations.
- Lead technical strategy for expansions.
- Support POCs & co-innovation.
- Manage resolution for escalated issues.
- Accelerate customer time to value and improve stability & uptime.
- Align to strategic roadmaps and provide prioritized support.
- Support growth through hands-on sessions and enablement presentations.
- Showcase tailored demonstrations to prospects.
- Map business requirements to technical solutions.
- Determine potential return on investment for proposed solutions.
- Cultivate relationships with clients, sales teams, and technical teams.
- Work with science and technology Partners such as Databricks and Google.
- Collaborate with clients and sales teams to reach beneficial agreements.
- Develop a deep understanding of the company's product or service offerings.
- Design and showcase tailored demonstrations to prospects.
- Contribute to RFPs/RFIs with detailed technical specifications and solutions.
- Ensure projects are kept on track and within scope.
- Coordinate with various stakeholders to ensure the smooth flow of presales activities.
What We're Looking For
- Proven experience in a senior technical customer-facing role, such as PreSales Solutions Architect or Technical Consultant, within the scientific, pharmaceutical, or biotech sectors.
- Strong ability to understand and translate complex scientific data, AI architectures, and business objectives into technical solutions.
- Demonstrated skill in strategic planning, stakeholder management, and leading technical strategy.
- Excellent relationship-building skills with scientists, R&D IT analysts, and senior technical leaders.
- Experience managing technical health, risk, and escalations across strategic accounts.
- Track record of enabling sales growth and supporting proof-of-concepts and co-innovation initiatives.
Nice to Have
- Direct experience collaborating with science and technology partners such as Databricks and Google Cloud.
- Deep existing relationships within the pharmaceutical and biotech R&D community in the DACH region.
Work Mode
This role operates in a local-city work mode. You will be based in and expected to work from either Düsseldorf, Germany or Darmstadt, Germany.
Candidates are expected to review and align with the 'Tetra Way' letter authored by the CEO, which outlines the company's unique approach to values and ethos.
