Responsibilities
- Own the end-to-end people lifecycle: run onboarding, internal moves, offboarding and everything between. The result being that you create smooth, culturally aligned experiences that improve over time. You bring sound judgement, empathy and steady guidance to sensitive or high-stakes situations.
- Drive performance: run performance cycles, facilitate calibration, analyse data, design leadership tools and learning sessions, and give hands-on support. You coach leaders to tackle people challenges, grow their teams and build high performance.
- Design progression models: create clear, simple frameworks that show what great looks like and how to get there.
- Payroll and operations: partner with Finance to ensure accurate payroll across all jurisdictions and on share option schemes via Ledgy; from onboarding to exercises, and explore how to evolve our equity offering as we scale.
- Design reward structures: building on the foundations already in place. This could mean designing reward structures, running pay review cycles and improving how our compensation philosophy shows up.
- Keep people data crisp: deliver insights, spot trends, and run culture surveys to inform decisions and surface opportunities.
- Optimise tools and systems: lead on evaluating and implementing tools, using AI and automation to streamline what doesn’t need human touch.
- Oversee third-party vendors (EoRs, background checks, benefits, etc.) for consistency and alignment.
- Work across Cultivate: partner closely with the CPO and team to keep everything coherent, occasionally stepping in to cover other roles (like hiring) during holidays.
Requirements
- Experienced in high-growth environments: you've a background gained your senior people experience in similar roles in Fintech, banking, or other high-growth tech companies.
- Employment law literate: solid UK employment law foundation, plus practical, hands-on experience managing EoRs, overseas arrangements and the associated complexities.
- Regulatory fluency: you’re comfortable navigating the practical application of frameworks like SM&CR and the PRA remuneration code.
- A trusted advisor: people turn to you for practical advice. You ask great questions, give honest feedback and coach through complex situations with patience, empathy and pragmatism.
- Experience-driven: you’re energised to make work feel smooth, meaningful and enjoyable. Creating seamless, friction-free people operations touch points isn’t just your job, it sparks joy.
- Strategic and tactical: you identify root causes and patterns, then design tools, habits and processes that solve systemic challenges.
- A builder with bias to action: you think like a product manager by thoughtfully defining problems, gathering insights, shipping Minimum Lovable Products, then iterating.
- Creative problem-solver: who sees complexity as an opportunity, not a blocker.
Benefits
- 25 days off a year + winter break (we close in between Christmas and New Year) + bank holidays
- Remote-first flexibility - work from anywhere in the UK
- WFA - Everyone gets up to 20 ‘work from abroad’ days a year
- Support with home office setup
- Tax-advantaged stock options under HMRC's Company Share Option Plan (CSOP)
- 1:1 coaching and therapy through Oliva
- Auto-enrolment into company pension scheme with Penfold
- Enhanced parental leave with up to 6 months at full pay
- Private medical insurance and life insurance (provided by Vitality and AIG respectively)
Work Arrangement
Hybrid
Additional Information
- As a bank, we’re committed to maintaining the highest standards of security. This means that the successful candidate will need to complete background screening, and our offer will be conditional upon satisfactory review of these checks. This would include verification of right to work, criminal record, credit history, social media and professional reference checks.
