Forward Financing is hiring a Senior People Business Partner to provide strategic human resources support and guidance to our Go-To-Market (sales, marketing, customer success) and Underwriting departments. You will be instrumental in aligning People initiatives with business objectives to drive organizational success, designing talent strategies, and serving as a trusted advisor to leadership and employees.
What You'll Do
- Collaborate with senior leadership to develop and implement People strategies that support business goals and promote a high-performance culture within sales, marketing, and customer success functions.
- Oversee development and retention strategies for the GTM and Underwriting departments, ensuring the attraction and retention of top-tier talent.
- Lead performance evaluation processes, including goal setting, feedback, and development planning, to enhance employee performance and career growth.
- Partner with leadership to design and implement organizational structures and processes that enhance efficiency and support scalability.
- Collaborate on workforce planning, talent acquisition, and succession planning to ensure the right people are in place to achieve business objectives.
- Guide teams through organizational changes, ensuring effective communication and minimizing disruption.
- Serve as a trusted advisor, addressing employee relations issues, conducting investigations, and resolving conflicts to maintain a positive work environment.
- Identify training and development needs and work with the Sr. Manager of Talent Enablement to create and implement growth programs.
What We're Looking For
- Bachelor's Degree in HR or other business-related field.
- 5+ years of experience as an HR Business Partner.
- 3+ years of direct GTM (Go-To-Market) support experience.
- Experience supporting high-volume workforces with monthly performance-based incentives, within sales, underwriting, or customer support/collection environments.
- Must have experience working with a global workforce of between 400-500 employees.
- Exceptional communication and problem-solving skills.
- Excellent interpersonal and relationship management strengths when working with different levels of management.
- Strong understanding of US and Canadian labor laws and regulations pertaining to hourly employees, including wage and hour compliance, overtime, and scheduling, or experience working with outside counsel.
Nice to Have
- Knowledge of Dominican Republic labor laws.
- Experience with the following software: Lattice, Rippling & ChangeEngine.
Team & Environment
You will be part of the People & Culture Team, supporting the GTM (sales, marketing, customer success) and Underwriting departments within a global workforce of 400-500 employees.
Benefits & Compensation
- Compensation range: $130,000 - $155,000 CAD.
- Medical, dental, vision insurance.
- Commuter benefits.
- Flexible time-off policy.
- Paid parental leave.
- 401k match for US employees.
- Wellness reimbursement.
- Volunteering days.
- Annual professional development budget.
- Charitable donation match.
Work Mode
This is a remote-first position open to candidates located in the United States, Dominican Republic, and Canada.
Forward Financing is proud to be an equal opportunity employer, and is committed to fostering a fair and inclusive culture built on a foundation of high performance and exceptional customer experience.
