Forward Financing is looking for a People Business Partner to support our Account Servicing Department (ASD) and Support teams, including Strategy & Finance and Legal. You will help leaders strengthen their teams, support employee growth, and ensure consistent application of people programs. This role partners with senior leadership to implement strategies that drive business goals and promote a high-performance culture.
What You'll Do
- Drive the implementation and application of People strategies, collaborating with the Sr. Director of People & Culture and senior leadership to ensure programs support business goals and promote a high-performance culture.
- Oversee the rollout and support of retention strategies for the ASD and G&A departments, ensuring the attraction and retention of top-tier talent.
- Lead performance evaluation processes, including goal setting, feedback, and development planning, to enhance employee performance and career growth.
- Provide consultation and execution support on the design and implementation of organizational structures and processes that enhance efficiency and support scalability.
- Partner with stakeholders on workforce planning, talent acquisition, and succession planning to ensure the right people are in place to achieve business objectives.
- Guide teams through organizational changes, ensuring effective communication and minimizing disruption to business operations.
- Serve as a trusted advisor to employees and management, addressing employee relations issues, conducting thorough investigations, and resolving conflicts to maintain a positive work environment.
- Identify training and development needs and work with the Sr. Manager of Talent Enablement to create and implement programs that support employee growth.
What We're Looking For
- Bachelor’s Degree in HR, Business, or a related field.
- 3+ years of HR or People Partnering experience, ideally supporting corporate/G&A teams and teams with defined KPIs or structured support environments.
- Strong understanding of HR fundamentals, demonstrated mastery in complex employee relations, and performance management.
- Proven ability to build strong relationships, communicate clearly, and expertly partner with employees and managers at all levels.
- Comfortable operating in a fast-paced, high-volume environment with shifting needs and priorities.
- A highly autonomous self-starter who can take initiative, manage time effectively, and follow through with minimal oversight.
- Demonstrated ability to apply sound judgment, maintain confidentiality, and approach complex problems with a solutions-oriented mindset.
- Expertise in Canadian labor laws and working knowledge of U.S. labor laws.
Nice to Have
- Experience supporting a global workforce.
- Experience with Lattice, Rippling, or ChangeEngine.
Team & Environment
You will partner closely with the Sr. Director of People & Culture and the broader People & Culture team.
Benefits & Compensation
- Compensation: $140,000-$160,000 USD
- Medical, dental, vision insurance.
- Commuter benefits.
- Flexible time-off policy.
- Paid parental leave.
- 401k match for US employees.
- Wellness reimbursement.
- Volunteering days.
- Annual professional development budget.
- Charitable donation match.
Work Mode
This is a remote-first position open to candidates in the United States, Dominican Republic, and Canada.
Forward Financing is proud to be an equal opportunity employer, and is committed to fostering a fair and inclusive culture built on a foundation of high performance and exceptional customer experience.
