Unknown Company is hiring a Senior Medical Administrative Secretary, Northboro, 40 Hours, Days

Exemption Status: Non-Exempt Compensation Range: $16.60 - $31.37 Final compensation may fluctuate within this range based on individual qualifications, professional background, and organizational compensation standards. Schedule Details: Monday through Friday Work Hours: 9:00-5:30 Shift: 1 - Day Shift, 10 Hours (United States of America) Total Weekly Hours: 40 Cost Center: 34000 - 3006 Rt 20 Northboro Potential signing bonus availability to be confirmed during interview process. Everyone Is a Caregiver At UMass Memorial Health, every team member embodies caregiving principles regardless of specific role. Our organization represents premier healthcare in Central Massachusetts, offering career development opportunities through exceptional patient care, academic excellence, and innovative research. With over 20,000 dedicated professionals, we collaborate as a unified system committed to healing patients, supporting community, and empowering each other. The Senior Medical Administrative Secretary provides advanced administrative support to healthcare professionals, coordinating complex operational functions. This role involves comprehensive administrative responsibilities, including office management, personnel mentoring, scheduling coordination, and serving as primary communication liaison across clinical, academic, and administrative domains. Major Responsibilities: 1. Patient Management • Coordinate inpatient and outpatient visit scheduling • Verify insurance coverage and patient eligibility • Process patient intake and demographic information • Escalate urgent patient care requirements 2. Communication Protocols • Manage incoming communication channels • Screen and route telephone inquiries • Facilitate patient-provider interactions • Provide professional patient guidance 3. Documentation Management • Transcribe medical documentation • Edit and proofread professional correspondence • Prepare standard communication materials • Maintain patient records according to regulatory standards 4. Administrative Support • Organize meetings and professional gatherings • Arrange travel logistics • Coordinate educational program administrative requirements 5. Financial Processing • Process patient payments • Complete charge entry documentation • Maintain accurate financial records Position Qualifications: Required: • High School diploma • 2 years healthcare administrative experience • Microsoft Office and electronic health record proficiency • Strong organizational and communication skills • Confidentiality maintenance capabilities • Multi-tasking effectiveness Preferred: • Medical administrative training • Academic medical office experience • Medical terminology knowledge Physical Requirements: Sedentary work environment Indoor office setting UMass Memorial Health is an equal opportunity employer committed to diversity and inclusion, welcoming applicants from all backgrounds and experiences.