Responsibilities
- Own the strategy, roadmap, and outcomes for data products serving Health Plan customers, with accountability for growth, adoption, and measurable business impact
- Identify and prioritize opportunities to leverage Health Plan data to deliver actionable insights and analytics, leveraging deep market and product expertise to inform recommendations
- Articulate compelling, outcomes-focused value messaging, in partnership with Sales and Marketing organizations
- Act as a subject-matter expert on Health Plan data, including claims, eligibility, provider, pharmacy, risk, quality, and utilization data
- Translate payer workflows, incentives, and requirements into clear product requirements and compelling value propositions
- Consult on internal, cross-functional initiatives with heavy reliance on Health Plan data
- Represent data product strategy, roadmap, and investment priorities in customer meetings, executive briefings, and strategic sales conversations
- Engage with customers and customer-facing teams to validate product strategy, direction, and build influential customer relationships
- Incorporate direct customer feedback and market insights into ongoing product discovery and roadmap evolution
- Operate as a hands-on product leader while directly managing and developing Product Managers
- Provide coaching, mentorship, and clear direction to support individual growth and execution excellence
- Set a high bar for product rigor, accountability, and data-driven decision-making within the team
Requirements
- 10+ years of experience in Product Management, Data Product Management, or a related role with demonstrated leadership in enterprise software products
- Extensive experience working with Health Plan data in a healthcare software or analytics environment with deep fluency in payer data models
- Exceptional communicator with strong executive presence and the ability to synthesize complex concepts into a digestible narrative
- Proven track record of advocating for the customer and translating needs into successful product solutions
- Experience scaling data products from early concept to widespread adoption
- Deep knowledge of product development processes and lifecycle management
- Strong understanding of healthcare data governance, regulatory requirements, and payer operating models
Benefits
- Flexible Personal Time Off (Vacation time)
- 401K match
- Competitive healthcare, dental and vision insurance plans
- Paid Parental Leave (Maternity and Paternity leave)
- Employee Stock Purchase Program
- Free access to Amwell’s Telehealth Services, SilverCloud and The Clinic by Cleveland Clinic’s second opinion program
- Free Subscription to the Calm App
- Tuition Assistance Program
- Pet Insurance
Additional Information
- Driven by our mission and values, we foster a workplace where Delivering Awesome, being Customer First and operating as One Team aren’t just aspirations – they are how we work, every day. Our people are our greatest asset. We strive to empower their growth and development not only as Amwellians but as individuals, through generous total rewards packages, a virtual-first work environment, work-life flexibility, including Summer Fridays and designated Mental Health Days, as well as opportunities to stretch and learn – to name a few. It’s our people who truly differentiate us. Ask anyone and they’ll tell you – you’ll never work with more passionate, more driven and more caring team members. We champion a culture of respect and inclusion, accountability and integrity, innovation and collaboration. At Amwell, you’ll do the most meaningful work of your career—improving healthcare for millions, growing alongside incredible teammates, and being valued for who you are.
