INCA – Insurance Core Automation is looking for a Senior Manager Client Services to drive client success and account growth. You will be the strategic bridge between our key clients and internal project teams, developing impactful strategies and ensuring our solutions deliver value.
What You'll Do
- Manage the success and growth of key accounts while overseeing other client relationships.
- Manage client relationships through effective communication, problem-solving, and timely responses to requests.
- Take client business and marketing briefs, ensuring strategic alignment and a clear understanding of KPIs and targets.
- Prepare materials for pitches, and present and sell new projects to clients.
- Oversee project execution, ensuring deadlines and budgets are met and communication runs smoothly.
- Analyze and present data to demonstrate campaign effectiveness and ensure data accuracy across accounts.
What We're Looking For
- 5-7 years of professional experience in an accounts department, specifically within the marketing area.
- Effective communicator, both verbally and in writing, able to juggle competing demands while maintaining composure under pressure.
- Personable and able to work effectively with a variety of different people.
- Flexible, solution-oriented, and a dedicated team player.
- Persuasive, able to sell ideas, and possess a positive attitude towards receiving feedback.
Team & Environment
You will join our Client Services team within a driven, passionate, and diverse company culture. We believe in equal opportunity and a work-hard, play-hard ethos, bringing our global team together to collaborate, learn, and celebrate successes.
Benefits & Compensation
- Option to work abroad from any of our office locations in Paris, London, Milan, Hamburg, or Berlin.
- Access to a careers coach for one-to-one coaching sessions and team workshops.
- Hybrid remote policy allowing work from home two days a week.
- Offices located in city centres to minimize commute.
- Pet-friendly offices where four-legged friends are welcome.
Work Mode
This is a hybrid role based out of our offices in Paris, London, Milan, Hamburg, or Berlin, with a policy of working from home two days a week.
INCA is an equal opportunity employer.
