Ferguson is hiring a Senior macOS Application Administrator to secure and scale our Apple device management platform. In this remote-friendly, hybrid role, you will lead the provisioning, lifecycle, and compliance of macOS and iOS devices across the enterprise.
What You'll Do
- Lead the provisioning, deployment, and maintenance of macOS and iOS devices, ensuring secure and efficient onboarding processes.
- Manage and administer Jamf Pro and/or Microsoft Intune for Apple device lifecycle management, including deployment, configuration, and security enforcement.
- Support users with setup, configuration, security, and ongoing maintenance of Apple devices.
- Maintain accurate inventory of Apple devices and accessories, ensuring proper tracking and documentation.
- Develop and maintain technical documentation, user guides, and training materials for Apple products and endpoint management workflows.
- Administer and optimize Microsoft Intune for managing Windows, iOS/iPadOS, and macOS devices.
- Package and deploy software across all supported platforms, including Azure Virtual Desktop environments.
- Monitor system health, performance, and compliance across platforms, ensuring alignment with enterprise security standards.
- Provide Tier 3 support and mentorship to junior administrators and service desk teams.
- Respond to incoming requests in accordance with SLAs, resolving issues promptly and professionally.
What We're Looking For
- Bachelor’s degree in Computer Science, Information Technology, or related field, or equivalent experience.
- 5+ years of experience in enterprise IT administration.
- 3+ years focused on macOS and iOS device management.
- Hands-on experience with Jamf Pro and/or Microsoft Intune for Apple device lifecycle management.
- Good understanding of macOS architecture, security, and troubleshooting.
- Experience supporting 100+ macOS systems in a semi-automated environment.
- Familiarity with software packaging, deployment, and patch management.
- Working knowledge of network protocols and enterprise configurations.
- Ability to create and maintain technical documentation and training materials.
- Excellent communication skills and ability to mentor junior staff.
- Strong problem-solving skills and a customer-focused approach.
Technical Stack
- macOS
- iOS
- Jamf Pro
- Microsoft Intune
- Azure Virtual Desktop
Team & Environment
You will join the Enterprise Device Engineering team, providing senior-level expertise and mentorship.
Benefits & Compensation
- Health, dental, and vision insurance
- Paid time off
- Life insurance
- 401(k) with company match
- Mental health coverage
- Gender affirming and family building benefits
- Paid parental leave
- Associate discounts
- Community involvement opportunities
- Compensation: $6,805.95 - $11,921.25 Monthly
Work Mode
This is a hybrid role with remote flexibility.
The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.
