Miratech is seeking a Senior IT Recruiter to lead recruitment efforts for IT talent on a global scale. You will drive every stage of the hiring process, from developing innovative sourcing strategies to negotiating offers, with a focus on creating exceptional recruiting experiences and building strong talent networks.

What You'll Do

Lead the full-cycle hiring process for global roles, focusing on critical and difficult-to-fill external searches for enterprise software and technical engineering positions.
Develop innovative sourcing strategies, leveraging global market research and talent intelligence to attract top-tier candidates.
Partner closely with hiring managers, operations leads, and senior leadership to align hiring needs with business objectives.
Create a positive and engaging recruitment journey, ensuring smooth communication and a seamless interview process.
Drive inclusive hiring strategies to build a diverse workforce, especially within contact center functions.
Continuously improve hiring workflows, implement best practices, and leverage recruitment technologies for efficiency.
Utilize hiring metrics and recruitment analytics to inform and optimize strategies.

What We're Looking For

8+ years of experience in end-to-end hiring, with a strong track record in IT and contact center recruitment across global markets.
Ability to partner effectively with hiring managers, operational leaders, and executives to align hiring strategies with business goals.
Proficiency in passive talent sourcing, market mapping, and competitor intelligence.
Strong analytical skills to track hiring metrics, optimize recruitment strategies, and improve time-to-hire efficiency.
Experience managing niche hiring across multiple geographies while driving Diversity & Inclusion initiatives.
Ability to engage, influence, and negotiate with candidates and stakeholders to ensure smooth processes and a positive candidate experience.
Experience hiring for contact center technologies like Genesys, Avaya, NICE, Five9, and other cloud-based and on-premises solutions.

Technical Stack

Genesys
Avaya
NICE
Five9

Benefits & Compensation

Competitive Pay and Benefits: a comprehensive compensation and benefits package, including health insurance and a relocation program.
Work From Anywhere Culture: flexibility with remote work.
Growth Mindset: professional development opportunities, including certification programs, mentorship, talent investment programs, internal mobility, and internships.
Global Impact: collaboration on impactful projects for top global clients.
Welcoming Multicultural Environment: a dynamic, global team with an inclusive and supportive work environment, open communication, and regular team-building events.
Social Sustainability Values: sustainable business practices focused on IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

Work Mode

This is a global remote position.

Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.