Canada Life is hiring a bilingual Senior Implementation Specialist to join the Guarantee Administration Solutions team. This team is a leading provider of outsourced plan administration services, and this role is central to building trust through leadership with plan sponsors and internal clients. You will apply project management skills and a client-centric vision to advance our flexible guarantee plans.
What You'll Do
- Lead implementations for new clients joining the Guarantee Administration Solutions team.
- Implement Human Resources Information System (HRIS) and payroll files for clients.
- Oversee and support annual re-enrollments for existing clients.
- Provide support for service proposal requests and rate estimates.
- Prepare presentations for and participate in meetings with shortlisted bidders.
- Provide coaching and mentoring to staff members as needed.
- Participate in projects affecting the team.
- Support the IT Services team from a business perspective regarding the GroupNet Flexible Benefits site.
- Manage and coordinate releases for the GroupNet Flexible Benefits site.
What We're Looking For
- Proficiency in French and English is required to serve our Francophone and Anglophone clients.
- Proven ability to collaborate and exert influence within cross-functional teams.
- Demonstrated ability to work with various levels of management, both in client environments and within Canada Life, to propose solutions.
- Strong attention to detail and excellent understanding of the impact of our technology products on plan establishment and design.
- Ability to adopt a structured and analytical planning approach and create relevant project plans.
- Ability to adopt a structured approach to data analysis and reporting to ensure accuracy and consistency.
- Excellent command of data management tools like Microsoft Excel and Access.
- Understanding of group insurance and outsourcing services.
- Ability to obtain Reliability Status and Security Clearance as a condition of employment.
Technical Stack
- Microsoft Excel
- Microsoft Access
Team & Environment
You will be part of the bilingual Guarantee Administration Solutions team.
Benefits & Compensation
- Annual salary range: $79,100 to $131,800.
- The costs associated with required security checks will be covered by Canada Life.
Work Mode
This position is open to candidates in Canada.
Canada Life is an equal opportunity employer.
