Remote (Country)

Ramp is hiring a Senior Fraud Operations Specialist | Ireland

About the Role

The role involves managing and improving fraud prevention systems, analyzing transaction patterns, and implementing controls to reduce risk while maintaining a seamless user experience.

Responsibilities

  • Monitor and investigate suspicious transactions and account activities
  • Evaluate fraud trends and develop strategies to mitigate emerging threats
  • Collaborate with cross-functional teams to refine risk assessment protocols
  • Improve fraud detection tools using data analysis and feedback loops
  • Support the development and enforcement of compliance policies
  • Respond to high-risk incidents with timely and accurate resolution
  • Conduct root cause analysis on fraud cases to identify systemic issues
  • Optimize operational workflows to increase efficiency and accuracy
  • Partner with product teams to integrate fraud controls into new features
  • Maintain up-to-date knowledge of regulatory requirements and industry standards
  • Escalate critical findings to senior stakeholders and security teams
  • Train team members on fraud identification and response procedures
  • Use analytics platforms to generate insights on fraud patterns
  • Balance fraud prevention with customer experience and approval rates
  • Implement rules and alerts within fraud management systems
  • Audit transaction samples to ensure policy adherence
  • Assist in vendor evaluations for fraud prevention technologies
  • Document processes and maintain operational playbooks
  • Support incident reporting and regulatory examinations
  • Drive continuous improvement in fraud KPIs and operational metrics

Compensation

Competitive salary and benefits package

Work Arrangement

Remote

Team

Part of the global operations team focused on risk and compliance

What We Value

  • Integrity and ethical judgment in handling sensitive data
  • Proactive thinking and initiative in identifying risks
  • Collaboration across departments to strengthen security
  • Commitment to continuous learning and skill development
  • Clear communication during high-pressure situations

Why This Role Matters

  • Fraud prevention is critical to maintaining trust and scalability
  • This role directly impacts customer protection and financial safety
  • You will help shape policies that safeguard a growing user base

Available for eligible candidates

Required Skills
Risk ManagementProcess ImprovementData Analysis
About company
Ramp
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. They automate how over $100B in annualized spend flows in and out of 50,000+ companies by authorizing payments, flagging risk, categorizing spend, and closing books.
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Job Details
Category other
Posted 10 months ago