ZHL Zillow Home Loans, LLC is hiring a Senior Executive Assistant to the Chief Design Officer to provide high-level support while incorporating chief of staff responsibilities. This critical role drives operational excellence and organizational rhythm within a fast-paced design environment, mentoring the Design Assistant team and supporting strategic initiatives.
What You'll Do
- Provide high-level executive support with exceptional discretion, professionalism, and judgment while representing the CDO and Zillow Design.
- Manage complex and dynamic calendars, prioritizing time effectively in alignment with strategic priorities.
- Coordinate sophisticated travel logistics, event planning, and operational workflows for executive meetings, all-hands, reviews, and off-sites.
- Track key deliverables, follow up on priorities, identify bottlenecks, and facilitate informed decision-making to ensure smooth business rhythms.
- Act as a liaison across Design leadership and cross-functional partners for event planning and organization-wide meetings.
- Assist in operationalizing organization-wide goals and initiatives by developing and refining processes.
- Prepare, edit, and organize executive communications, presentations, reports, and meeting materials.
- Lead, mentor, and guide other Administrative/Executive Assistants within the Design organization.
- Support special projects and strategic initiatives from concept through completion.
- Manage administrative operations including expense reporting, procurement, documentation, resource tracking, and departmental logistics.
- Maintain a proactive, anticipatory approach to upcoming needs, risks, or opportunities for improvement.
- Travel up to 25% annually.
What We're Looking For
- Minimum of 10 years of experience supporting C-level executives.
- Strong professionalism, diplomacy, and judgment with the ability to handle confidential information with integrity.
- Excellent communication, relationship-building, and influencing skills across functions and levels.
- Demonstrated ability to anticipate needs, think strategically, manage shifting priorities, and operate independently.
- Proven success improving workflows, designing processes, and solving operational challenges.
- High level of organization, thoroughness, and ability to manage multiple competing priorities.
- Proficient in Microsoft Office, Google Workspace, Zoom, Slack, Mac OS, and modern collaboration tools.
Nice to Have
- Experience with Design/Product leaders is a plus.
- Bachelor’s degree preferred.
Technical Stack
- Microsoft Office
- Google Workspace
- Zoom
- Slack
- Mac OS
Team & Environment
You will support the Chief Design Officer (CDO) and the Design organization. You will also lead, mentor, and guide other Administrative/Executive Assistants within the Design organization, reporting directly to the Chief Design Officer.
Benefits & Compensation
- California, Connecticut, Maryland, Massachusetts, New Jersey, New York, Washington state, and Washington DC: $109,000.00 - $174,000.00 annually.
- Colorado, Hawaii, Illinois, Minnesota, Nevada, Ohio, Rhode Island, and Vermont: $103,500.00 - $165,300.00 annually.
- Eligible for equity awards based on experience, performance and location.
Work Mode
This is a remote position. U.S. employees may live in any of the 50 United States, with limited exceptions.
Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
