Zillow Group is looking for a Senior Employee Communications Specialist to own the day-to-day companywide communications that inform and engage our employees. You will translate strategy and campaigns into clear, compelling employee-facing content across Zillow's most visible channels, ensuring messages are accurate, engaging, and aligned to the broader narrative.
What You'll Do
- Own execution for daily companywide communications, turning strategy and campaign direction into clear, accurate and engaging employee-facing content.
- Write, edit and deliver content across Zillow’s most visible channels, including companywide emails, intranet posts, leadership talking points, presentations and toolkits.
- Translate campaign strategies into detailed editorial plans, including drafts, timelines, reviews and final deliverables.
- Support major company moments, such as All Hands meetings, quarterly earnings communications and other high-impact updates — drafting content, coordinating inputs and supporting end-to-end execution.
- Partner with senior leaders and executives to draft, refine and finalize messaging, incorporating feedback while maintaining clarity and narrative integrity.
- Coordinate closely with cross-functional communications partners to ensure messages are aligned, consistent and delivered on time.
- Manage multiple concurrent workstreams in fast-moving environments, balancing speed, accuracy and quality.
- Track engagement metrics and qualitative feedback, using insights to improve future content and execution.
- Maintain editorial standards and quality checks, ensuring employees know where to look, what to trust and what action to take.
What We're Looking For
- 5+ years of experience in employee, internal or corporate communications.
- An experienced communications professional with strong writing, editing and storytelling skills.
- Highly detail-oriented, with strong editorial judgment and a consistently high bar for quality.
- Comfortable working with senior leaders and contributing to high-visibility communications.
- Organized and reliable, able to manage multiple priorities, deadlines and stakeholders at once.
- A collaborative, proactive partner who follows through and keeps work moving forward.
- Adaptable and comfortable operating in fast-changing environments where inputs may be incomplete.
Nice to Have
- Have executed integrated communications campaigns across multiple channels.
- Have experience supporting executives or senior leaders with messaging and content development.
- Have worked in a large, matrixed or fast-moving organization.
- Have supported major company moments such as earnings, org updates or companywide meetings.
- Have experience managing editorial calendars, content plans or campaign timelines.
- Are familiar with technology, consumer marketplaces or real estate-related industries.
Team & Environment
You will be part of Zillow Group’s Employee Communications team, partnering closely with the Senior Manager, Employee Communications and other communications leaders. The team informs, inspires and engages all Zall (employees), ultimately guiding them to deliver on business strategies and become external advocates for the company.
Benefits & Compensation
- In California, Connecticut, Maryland, Massachusetts, New Jersey, New York, Washington state, and Washington DC: $90,900.00 - $145,100.00 annually.
- In Colorado, Hawaii, Illinois, Minnesota, Nevada, Ohio, Rhode Island, and Vermont: $86,300.00 - $137,900.00 annually.
- Eligible for equity awards based on factors such as experience, performance and location.
Work Mode
This is a remote role. U.S. employees may live in any of the 50 United States, with limited exceptions.
Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
