Responsibilities
- Lead global third-party distribution optimization for the All-Inclusive & Resorts portfolio across OTAs, tour operators, and bed banks, balancing volume, margin, and brand standards by destination and source market
- Guide the All-Inclusive pricing and promotional strategy and calendar in close partnership with Pricing and Global Distribution team, ensuring competitiveness by booking window, seasonality, airlift shifts, and need periods while protecting ADR and profitability across all channels
- Identify new third-party opportunities through analysis, data, trends, and channel insights, and translate innovations and new business models into pilots and scalable programs
- Guide the optimization of the AI & Resorts offer shelf across direct and third-party channels, ensuring core offers, fences, and value propositions are aligned to brand standards
- Initiate development of distribution and contracting approaches that reduce reliance on static, manually managed hotel rate contracts, shifting to automated, channel-enabled solutions that preserve commercial intent while keeping resorts agile and competitive versus comparable all-inclusive operators
- Set and govern rate setup strategy across all distribution systems and partner connectivity, ensuring rate plan architecture, fences, restrictions, and promotions are configured to flow correctly end-to-end through connectivity, with strong QA routines and approval processes for updates
- Monitor weekly and monthly performance against KPIs in partnership with Analytics to inform actions and measure impact, and feed learnings into forecasts and annual planning for the All-Inclusive & Resorts portfolio
- Identify, prioritize, and resolve compliance and performance issues such as rate parity, leakage, conversion drops, cancellations, or content/mapping errors, driving corrective actions with partners and internal teams
- Lead multiple workstreams to deliver distribution, process, and connectivity improvements that achieve target returns and support enterprise commercial priorities
- Lead a team across All-Inclusive third-party optimization, providing clear direction, setting priorities, and coaching through performance management and corrective action
- Drive cross-region governance to ensure agreement on third-party optimization goals across all regions, clarifying decisions, ownership, and timelines
- Improve enterprise processes and reporting mechanisms for third-party performance management, including standardized routines, definitions, and escalation paths that scale globally
- Provide subject matter leadership on third-party tracking, tagging, attribution, data management, and channel enablement to improve decisioning and execution quality
- Lead cross-functional commercial actions to drive in-year AI & Resorts performance through prioritized opportunities, including rate/restriction strategy, channel actions, and system configuration recommendations.
- Mobilize stakeholder participation in optimization and compliance initiatives, ensuring adoption across regions and properties
- Serve as a pricing and distribution subject matter expert to support enterprise initiatives impacting AI & Resorts.
Requirements
- Fifteen (15) years of professional experience
- Eight-Ten (8-10) years working in role-relevant environments and fields including distribution, revenue management and pricing
- Professional experience in travel, hospitality, or adjacent industries and business disciplines
- Five (5) years people management experience
- Travel domestically and globally, up to 30%
Nice to Have
- BA/BS Bachelor's Degree or MA/MS Master's Degree in Business Administration
- Fluent in English and Spanish
- Sound understanding of Hilton brands, operations, systems, and organization
Work Arrangement
Hybrid
Additional Information
- Travel domestically and globally, up to 30%
