Boston, MA Remote (Global) Employment $185,000–$236,000

ezCater is hiring a Senior Design Manager, Supply (Remote)

About the Role

Lead the design direction for supply-facing products, managing a team of designers to create cohesive, user-centered experiences that align with business goals and technical capabilities.

Responsibilities

  • Direct the creative vision for platforms used by supply partners
  • Mentor and develop a team of product designers
  • Collaborate with product managers and engineers to define design strategy
  • Establish and maintain design systems and standards
  • Conduct user research to inform supply-side workflows
  • Translate complex operational needs into intuitive interfaces
  • Drive consistency across multiple touchpoints in the supply ecosystem
  • Present design concepts and rationale to stakeholders
  • Integrate feedback from cross-functional teams into design iterations
  • Balance user needs with business objectives in design decisions
  • Oversee end-to-end design processes from concept to launch
  • Advocate for design thinking across product development cycles
  • Ensure accessibility and inclusivity in all design outputs
  • Manage timelines and deliverables for design projects
  • Evaluate design performance using qualitative and quantitative data
  • Foster a culture of experimentation and innovation
  • Align design initiatives with long-term product roadmaps
  • Coordinate with marketing and operations teams when necessary
  • Support recruitment efforts for design talent
  • Stay current with industry trends and design technologies

Nice to Have

  • Experience in food service or logistics technology
  • Exposure to enterprise software design
  • Knowledge of design operations
  • Background in behavioral psychology or decision science
  • Familiarity with international markets

Compensation

Competitive salary and benefits package

Work Arrangement

Remote

Team

Design team focused on supply-side product experiences

About the Supply Team

This team builds tools and interfaces used by thousands of suppliers to manage orders, inventory, and customer relationships. The focus is on streamlining operations and reducing friction in high-volume transaction environments.

What We Value

We prioritize clear communication, data-informed design, and empathy for both users and teammates. Initiative and ownership are expected at every level.

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About company
ezCater
ezCater is the leading food for work technology company in the US, connecting anyone who needs food for their workplace to over 100,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from recurring employee meals to one-off meetings. For restaurant partners, ezCater helps them grow their business by bringing them more orders and new high-value customers.
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Job Details
Department Design
Category other
Posted 3 hours ago