Pantheon Systems is hiring a Senior Deal Desk Analyst to sit at the intersection of Sales, Finance, Legal, and Accounting, acting as a strategic partner to ensure scalable growth. You will own and optimize the deal approval process, focusing on complex deal structuring and accelerating deal closures.
What You'll Do
- Serve as a trusted strategic adviser to Sales on Enterprise deal-related matters, including high-value, multi-year, and non-standard transactions.
- Provide proactive support and guidance to Sales for creative deal structuring, alternative contract options, and value positioning.
- Review Order Forms for accuracy, pricing, and compliance, performing to a specified set of metrics and service levels.
- Own the queue and approval process for sales orders, escalating as required and refining escalation frameworks.
- Work closely with Sales Management, Finance, Legal, and Support teams to influence deal strategy and shape commercial terms.
- Champion best practices to increase Deal Desk and sales efficiency and effectiveness across the organization.
- Analyze and report on transaction trends, efficiency metrics, and areas for improving efficiency.
- Deliver relevant training to new and existing salespeople on Deal Desk processes, order procedures, and overall QTC best practices.
- Ensure adherence to and compliance with policies and procedures around revenue recognition and operational guidelines.
- Mentor and support Deal Desk team members, providing guidance on deal review, process adherence, and professional development.
What We're Looking For
- 5-8 years of sales, finance, or operations experience.
- At least 3 years in a Deal Desk or similar commercial operations role.
- Proven track record of executing and managing complex software deals through the full order lifecycle.
- Detail oriented with the ability to multitask and prioritize at times of high volume while maintaining a strategic, big-picture perspective.
- Expert-level understanding of quote-to-cash processes and contract lifecycle.
- Strong written and verbal communicator with the ability to collaborate effectively in a remote-first environment and influence senior stakeholders.
- Easy to work with—with a positive, collaborative attitude.
- Proficiency with Salesforce, CLM tool(s), CPQ tool(s)—with experience optimizing workflows or building reporting within these systems.
Nice to Have
- Experience mentoring or informally leading teammates is a plus.
Technical Stack
- Salesforce
- CLM tool(s)
- CPQ tool(s)
Team & Environment
You will report to the Senior Deal Desk Manager.
Benefits & Compensation
- Industry competitive compensation and equity plan.
- Salary range: $83,000 - $102,000.00 USD.
- Flexible time off, sick days, and 13 paid holidays.
- Comprehensive medical insurance including Health, Dental, and Vision.
- Paid parental leave (plus fertility, adoption, and other family planning benefits).
- In-office workspace.
- Monthly allowance for wellness, reading, and access to LinkedIn Learning for continued development.
- Events and activities both team-based and company-wide that inspire, educate, and cultivate.
Work Mode
This role is fully remote.
Pantheon is an equal-opportunity employer and we welcome applications from all backgrounds regardless of race, color, religion, sex, national origin, ancestry, age, marital status, sexual orientation, gender identity, veteran status, disability, or any other classification protected by law.
