Guardian is looking for a Senior Consultant-Team Coach to join our Digital and Technology organization. In this role, you will guide the adoption of a product operating model, foster a culture of continuous improvement, and provide training and mentoring to improve team performance and support timely delivery aligned with product vision and customer objectives.
What You'll Do
- Coach product teams on agile practices to drive delivery discipline and predictability.
- Provide 1:1 role-based coaching for Product Owners and other team members to strengthen agile maturity.
- Leverage coaching methodologies to actively support cross-functional product teams in improving collaboration, accelerating delivery cadence, and achieving measurable outcomes aligned with product goals.
- Facilitate team-level ceremonies (e.g., planning, stand-ups, retrospectives) to ensure effective collaboration, alignment and dependency management.
- Actively coordinate interaction with other teams to manage cross-team dependencies and maintain alignment.
- Escalate blockers to leadership promptly to ensure timely resolution.
- Foster and coach multiple teams in improving team performance through continued inspection of team practices and testing new approaches.
- Work with teams to define and develop objectives and key results (OKRs) and ensure strategic alignment to enterprise and value stream level priorities.
- Track progress and achievement of goals through performance dashboards.
- Guide teams to leverage flow and outcome metrics responsibly to inform their improvement without driving unhealthy behaviors.
- Assist teams with tailored coaching plans and targeted initiatives to drive team performance and maturity.
- Act as an active member of the Center of Excellence, contributing to standards, best practices and continuous evolution of the operating model.
- Partner with Product Owners to build and facilitate a strong backlog aligned with product strategy and priorities.
- Work with stakeholders to support the teams’ needs and maintain alignment with product goals.
- Ensure the team understands how their work ties back to the product / value stream OKRs.
What We're Looking For
- 10+ years of proven experience in roles such as Scrum master and Agile coach, coaching multiple agile teams in a scaled environment.
- Strong knowledge of agile frameworks (Scrum, Kanban, SAFe, etc.) with experience in Agile project management practices and ability to lead and reinforce strong team habits.
- Ability to strongly coach and drive improvements for the team through supportive and adaptive techniques.
- Experience with agile tooling (e.g., Jira, SPM) and providing best practices for use and adoption across an organization.
- Experience with OKR development and refinement, and outcome-based performance tracking.
- Strong understanding of software development lifecycle and technology deliverables.
- Excellent facilitation, communication, and interpersonal skills.
- Ensure alignment and transparency across teams and stakeholders.
Nice to Have
- Familiarity with product platform construct.
- Familiarity with engineering practices such as test automation, CI/CD, and DevOps.
Technical Stack
- Jira
- SPM
Team & Environment
This role is part of the Digital and Technology (D&T) organization and will be a member of the Center of Excellence.
Work Mode
This role is based locally in Chennai. You will act as a change agent and facilitator, driving team focus on product delivery and business outcomes.
Guardian is an equal opportunity employer.
