Illumina, Inc. is hiring a Senior Clinical Informatics Sales Specialist, West to join our mission of expanding access to genomic technology. In this role, you will act as a subject matter expert to identify and close informatics opportunities, selling NGS and genomic data analysis pipelines for clinical research and testing.
What You'll Do
- Provide technical guidance in areas like data visualization, data science/AI/ML, clinical genomics methods, cloud workflows, LIMS, and clinical NGS analysis.
- Consult with customers on informatics requirements, including hardware and software needs.
- Provide proof-of-concept analysis to demonstrate product fit-for-purpose.
- Partner with third-party providers to deliver end-to-end solutions.
- Work closely with account managers and other sales team members to ensure customer success.
- Develop and conduct basic and advanced informatics presentations, seminars, and creative demos.
- Involve technical roles to facilitate deeper customer assessments or pilots.
- Provide Voice of Customer input to development and marketing teams.
- Become the sub-regional subject matter expert for Clinical Informatics, training the broader sales organization.
- Assist customers in removing informatics barriers to drive sequencing consumables uptake.
- Develop and manage an active sales pipeline.
- Contribute to the annual account manager strategic account management planning process.
What We're Looking For
- 5+ years of relevant experience.
- Experience in a direct sales or similar customer-facing role.
- Willingness to travel ~50%.
- Experience with Sequencing data analysis and interpretation (Variant Calling, filtering, annotation, interpretation, and reporting).
- Knowledge of clinical applications of sequencing, and related data formats, file types, data footprints, and typical analysis methods.
- Recognized deep technical expertise in clinical informatics, bioinformatics, or an associated area.
- Experience with common software toolkits, applications, pipelines, and algorithms for Next Generation Sequencing analysis.
- Knowledge of relevant cloud services and providers, including basic pricing models.
- Demonstrated written and verbal communication and training skills.
- Outstanding problem solving and interpersonal skills.
- Clear vision of and commitment to providing outstanding customer service.
- Ability to work collaboratively in a highly matrixed sales organization.
Nice to Have
- Minimum of 5 years of related experience with a sciences degree in Bioinformatics, Clinical data analysis, Molecular Biology, Genetics, or Biochemistry.
- Masters or PhD preferred.
Technical Stack
- Next Generation Sequencing analysis tools and pipelines
- Cloud-based workflows and platforms
- Laboratory Information Management Systems (LIMS)
- Data science, AI, and Machine Learning tools
- Clinical data analysis and interpretation software
Team & Environment
You will join a highly matrixed sales organization where collaboration and customer success are paramount.
Work Mode
This is a local-country role. You must be based in a major US city near a main airport, near one of the selling territories that comprise the AMR West sub-region.
Illumina is proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information.
